20 Most Recent Toto - Toilet - One-piece - Neorest 500 - MS950CG.01 Questions & Answers

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My neorest 500 smells we

Smells usually come from the tank and not the bowl.
Buy tank deodorizer from local store located near toilet brushes.
http://secure.willert.com/images/bf_wire.jpg
Deodorizer hangs inside tank. make sure it reaches the water.

You can also drain and clean the tank using CLR calcium lime and rust remover.
The CLR and gunk are fine for flushing away as long as the gunk doesn't clog the flush holes that let water flow into bowl.
http://www.fixya.com/support/r6633961-toilet_doesnt_flush_water_just_spins

Sewer line can also cause of odor.
If the toilet bowl is not full of water, or if nearby drain is not filled with water, or if toilet is not sealed tight against floor, or if toilet appears to have dampness visible around base, or if a vent pipe terminates behind a wall instead of on the roof: these things can cause sewer air to enter room.
11/21/2014 6:04:22 PM • Toto - Toilet -... • Answered on Nov 21, 2014
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I have a Neorest 500 model MSG950cg. The flush valve is leaking water into the bowl. A steady stream of water is flowing into the bowl from the portal on the left side just below the rim. I believe th

I got the same problem,I try to fix the valve, but I open the valve,can not find the problem, also I can not find this parts on ebay or amazon
9/3/2014 6:24:16 AM • Toto - Toilet -... • Answered on Sep 03, 2014
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1answer

Toto neorest 500 take two flushes to work properly

Water pressure may not be strong enough or the tank is not filling up well in the back.does it have trouble on just flushing urine.
1/30/2013 3:24:34 AM • Toto - Toilet -... • Answered on Jan 30, 2013
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Now my Toto neorest 500 take more than two flushes n sometimes I need to use the plunger . Is it ok to use a plunger? Could there b a clog or not enough presure in the flush. Sometime the water level

You have obstruction in the way. Try plunging vigorously first then take up toilet and see what is in the way.
1/29/2013 4:29:04 AM • Toto - Toilet -... • Answered on Jan 29, 2013
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Toto washlet SW844 is heating intermittently. The energy saver is not on. I have unplugged it, and re- plugged it to no avail. I've also tried the energy saver on three different settings.

Have you tried resetting or resetting it to factory settings? If this does not work, I would recommend getting in contact with the company to discuss your problem. There customer service team is here to help you if your product is not working correctly.
2/9/2024 2:56:45 PM • Toto Home • Answered on Feb 09, 2024
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Toto Neorest 600 issue of low water pressure

page 35 of your instructions. Don't have it, here is a link copy and paste https://www.totousa.com/filemanager_uploads/product_assets/OwnersManual/0GU9001R_NEOREST_600_EN_OM.pdf
7/8/2023 3:46:16 PM • Toto Home • Answered on Jul 08, 2023
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Toto washlet s300 has developed slow leak from behind brass connection and plastic.

If you are able to identify the source of the leak, you may be able to fix it yourself. If the leak is coming from the brass connection, you may need to replace the connection or tighten it. If the leak is coming from the plastic, you may need to replace the plastic part or use a sealant to stop the leak. If you are unable to identify the source of the leak, it is best to contact a professional plumber to help you diagnose and repair the issue.
3/16/2023 9:59:53 PM • Toto Home • Answered on Mar 16, 2023
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The stream on "Rear" is weak on my new Toto Washlet GL since I got it 1 week ago. The "Soft Rear" setting works OK, but the normal Rear wash is no stronger than the "Soft" setting.

It sounds like you may have a problem with the water pressure for the rear wash setting on your Toto Washlet. Here are a few things you can try to troubleshoot the issue:
  1. Make sure that the water supply hoses for your washlet are securely attached and not kinked or clogged.
  2. Check the water pressure at the source (e.g., the wall outlet or the valve under the sink). If the water pressure is low, that could be the cause of the weak stream.
  3. If the water pressure is fine, try cleaning the nozzle for the rear wash setting. Sometimes debris can accumulate in the nozzle and cause the stream to be weak.
  4. If none of these troubleshooting steps help, you may need to contact Toto customer service for further assistance. They should be able to provide you with additional guidance or arrange for a service technician to come and check your washlet.
1/6/2023 8:31:31 PM • Toto Home • Answered on Jan 06, 2023
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Toto washlet leaking from wand assembly

Start cleaning flapper. If it does not work then replace toilet flapper.
12/14/2022 7:32:41 PM • Toto Home • Answered on Dec 14, 2022
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I cannot seem to find a replacement tank for TOTO CST416M-01. Any idea?

They sell every part except the tank! You would have to contact Toto direct, or a plumbing outlet would order it for you. https://www.totousa.com/toto-customer-support https://www.google.com/search?q=replacement+tank+for+TOTO+CST416M-01 ..
7/9/2022 4:42:45 PM • Toto Home • Answered on Jul 09, 2022
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1answer

Toto G500 toilet won't stop filling!

Yes, Toto have some innovative ideas! check out the videos https://www.google.com/search?q=G500+toto+toilet+and+the+water+fill+won%27t+stop ..
3/11/2022 10:14:29 PM • Toto Home • Answered on Mar 11, 2022
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