20 Most Recent Black & Decker 18V Cordless Drill/Driver Questions & Answers

common problem, go here
http://mrclm.blogspot.com/2009/09/black-decker-18v-firestorm-drill.html

put the drill in a vice. then use the chuck key  and a hammer to release the bit.
 if necessary use wd40 spray to free up chuck.

Hi- I apologize, but the 19.2 volt batteries are no longer available. I am sorry for any inconvenience this may cause you. Thank You Black + Decker Customer Service

Hi- I'm sorry to hear that your switch has failed in your drill. Switches are covered under warranty as long as you are within the warranty period. You can locate your nearest Factory Service Center at the link below so we can assist you with ordering the part or handling warranty repair. Please be sure to the Factory Service Center. http://www.blackanddecker.com/Service-Centers.aspx If you have any questions, please let me know and I'll be happy to assist. Thanks Black + Decker Customer Service

Chargers will out last batteries by a long time.You will need to get a new battery. Black & Decker is a cheap household brand and does not hold up for long periods of time. I have better brands and buy several new batteries every year.

Go to eReplacementparts.com. Enter the make and model number.

OEM Replacement Parts DIY Repair eReplacementParts com Should have the parts but you will need to put in the model number. That will give you a schematic from where you can get the part and also order it from them. At times they will also have a video on how to make the repair.