20 Most Recent Precor C954i Commercial Treadmill Questions & Answers


Yeah - the sensor is the problem... It is magnetic... You can find it next to the wheel on the belt - It is fairly small.... There is a metal disc in the wheell on the belt that is a magnet.. As it passes by the sensor - the sensor registers the magnet and can simply calculate speed based on the frequency of the passes... Sometimes the sensor slides too far back and ergo can`t register the magnet passing by - Then you get the L5 error...
Follow this link to a picture!
http://www.angelfire.com/nm/nickm/freespiritl5.html

Precor C954i... | Answered on Apr 06, 2016


Error 45, Lift Moving in Wrong Direction It maybe the lift motor itself the potentiometer maybe defective, the ribbon between upper and lower boards

Precor C954i... | Answered on Mar 08, 2016


It must have been crossing its excess weight limit..

Precor C954i... | Answered on Jan 10, 2015


Precor Error 05, Key Depressed at Power Up
Probable Cause 1. A key is permanently depressed on the display.
2. An interface chip (IC) has failed in the upper PCA's keypad.
3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display.

Corrective Action
  1. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
  2. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
  3. Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.

Precor C954i... | Answered on Nov 18, 2014


Precor Error Code 21 Error Code: 21 Manufacturer: Precor
Model: All Models
Error Description: Error 21, Too many Consecutive Power Requests- The error 21 observes a treadmill's power bit reading when the treadmill was operating at speeds above 1 mph. Power bits indicate the relative time that the motor controller drive circuit is turned on. Power bits is an indication of the amount of power the load is demanding from the motor controller. Error 21 indicates that at a speed greater than 1 mph, an excessive amount of power is being demanded from the motor controller. Possible Reason:
  1. A badly worn deck and/or running belt can cause the error to appear when the unit is in use.
  2. Badly worn drive motor brushes may not be making proper contact with the drive motor commutator causing the error to occur when the unit is in use. The unit may also slow down or become sluggish when the load or speed is increased.
  3. A jumper may be required on the lower PCA if installed into a 120 VAC (Version 2) treadmill.
  4. A leaky or shorted drive motor filter capacitor (on units equipped with SCR motor controller) could increase the current demand enough to cause the error.
  5. A leaky or shorted drive motor inductor (on units equipped with SCR motor controller) could increase the current demand enough to cause the error.
  6. The high power demand is caused by a shorted or de-magnetized drive motor.
Recommended Action:
  1. Determine the amount of AC input current being drawn by the unit under no load and loaded conditions using a clamp on AC ammeter. The current displayed can be used to determine the condition of the deck and/or running belt. These same readings should be taken on a like unit, in good operating condition with a know good deck and running belt. The readings from the unit in good operationg condition can be used as the benchmark. Compare readings and replace* the deck and/or running belt if necessary. *Some units have a reversible deck. Be sure if the deck is being flipped or replaced, a new belt is installed on the new deck surface.*
  2. Inspect and repalce both drive motor brushes if necessary.
  3. Inspect the lower PCA (if unit is 120 VAC/ Version 2) for jumper. If jumper is not installed, error typically appears between 7 mph & 8 mph. Install jumper if necessary. CAUTION - DO NOT install jumper if unit is 240 VAC. Installing the jumper on a 240 VAC unit will casue the lower PCA to fail.
  4. Measure the AC input current without a load using a clamp on AC ammeter. Electrically isolate the filter capacitor from the drive motor circuit. The drive motor leads need be kept intact so the drive motor will operate with the filter capacitor removed from the circuit. Re-measure the no load AC input. If the AC input current is significantly lower, replace the filter capacitor.
  5. Measure the AC input current without a load using a clamp on AC ammeter. Electrically isolate the inductor from the drive motor circuit. The drive motor leads need be kept intact so the drive motor will operate with the inductor removed from the circuit. Re-measure the no load AC input. If the AC input current is significantly lower, replace the inductor.
  6. Swap the existing drive motor with a known good drive motor.
Precor Error Code 21

Precor C954i... | Answered on Oct 08, 2014


This link will help you step-by-step how to trouble shoot the stuck key issue. You'll want to start on page 18.


http://www.sportsmith.net/images/product_support%5Cprecor%5CService%20Manuals%5CCommercial%20Treadmill%5CC954i%20%28120%20VAC%29%28serial%20code%20AEXE,%20ADEY%29.pdf

Precor C954i... | Answered on Sep 29, 2014


There is a small control board attached under the directional pad. It sounds like it has come loose from the housing. You can get to it one of two ways. You can unscrew all of the back cover screws on the console and then pop the front overlay off using the tabs under the back cover or you can get your fingernails under the edge of the plastic on the front display and pop it off that way. Precor would not approve of doing it that way but it won't hurt the display. The small D-pad pca can be easily snapped back into place. If you get to the pca and its still secured in the D-pad, the control board itself may be bad.

Precor C954i... | Answered on Sep 19, 2014


Precor Error Code 22 Error Code: 22 Manufacturer: Precor
Model: All Models
Error Description: Error 22, No Motor Pulses at Start Up - Error indicates that the display has sent a command for the drive motor to start, however, the speed sensor has not returned the signal acknowledging that the drive motor has started. Possible Reason:
  1. The line of sight between the speed sensor and the speed sensor target is obstructed.
  2. Badly worn drive motor brushes.
  3. Incorrect gap between the speed sensor and the speed sensor target.
  4. Incorrect adjustment of the speed sensor potentiometer (when equipped).
  5. Inoperative speed sensor.
  6. Faulty lower PCA.
  7. Faulty interconnect cable between upper and lower PCA.
  8. Faulty upper PCA.
Recommended Action:
  1. Using a static safe vacuum cleaner, carefully vacuum out the drive motor compartment. Be sure to thoroughly clean the area between the speed sensor and the speed sensor target.
  2. Bady worn drive motor brushes cannot make proper contact with the motor commutator, therefore the drive motor will not start when voltage is applied. Inspect and replace drive motor brushes if necessary.
  3. Inspect the gap of the speed sensor to the speed sensor target. Proper gap is 3/16" and the speed sensor photo eye should be aimed at the larger portion of the targets wedge shaped section. If unit has a magnetic speed sensor, the gap between the end of the sensor and the flywheel tooth needs to be 3/16".
  4. Locate the speed sensor potentiometer (when equipped) on the lower PCA. Set the speed sensor potentiometer to mid-range. Start the treadmill and increase speed to 6 mph. Carefully adjust the speed sensor potentiometer until the treadmill is operating the smoothest. Increase the speed to full speed and again adjust the speed sensor potentiometer until the treadmill is operating the smoothest. These two adjustments are typically small and are generally only a matter of fine tuning.
  5. An inoperative speed sensor will allow the drive motor to start and run briefly before the error appears. If able to access the speed sensor wiring, measure the DC voltage between the speed sensor leads. Two of the leads will always read about 5 VDC. Two will toggle between 0 and 5 VDC as you slowly turn the speed sensor target. If both measurements are not seen, the speed sensor needs replaced. Some units have the speed sensor mounted on the lower PCA and the lower PCA needs replaced.
  6. Determine if the lower PCA is bad by swapping with a known good lower PCA.
  7. Determine if the interconnect cable is bad by swapping with a know good cable.
  8. Determine if the upper PCA is bad by swapping with a know good upper PCA.
Precor Error Code 22

Precor C954i... | Answered on Aug 20, 2014


Precor Error LS, Speed Sensor Signal Missing Probable Cause 1. Intermittent or open connection of the speed sensor (reed switch) wiring.
2. Reed switch is defective or has intermittent connection.
3. Drive motor brushes are bad.
4. Lower PCA is bad.
Corrective Action
  1. Inspect the speed sensor (reed switch) wiring for damage or poor connection to the lower PCA. Replace damaged wiring or reset connection as necessary.
  2. Using an ohm meter, test the reed switch while rotating the drive pulley. The reed switch will close when the magnet passes in front of it.
  3. Inspect the drive motor brushes and replace if necessary.
  4. Test unit with a known good lower PCA. Replace lower PCA if necessary.
Precor Error Code LS

Precor C954i... | Answered on Aug 20, 2014


Precor Error 29, Excessive AC Input Current Probable Cause 1. The running belt and/or deck are badly worn.
2. Bad lower PCA.
3. Drive motor is shorted or de-magnetized causing a high power demand.
Corrective Action
  1. Check the amp draw using a clamp on AC volt-amp meter during loaded and no load conditions and compare values to a similar treadmill that is known to have a good running belt and deck. Replace the belt and/or deck if necessary. Don't forget, some units have a double sided deck which means it may be flipped over rather than replaced if it has an unused side.
  2. Test unit with a known good lower PCA. Replace lower PCA if necessary.
  3. Test unit with a known good drive motor. Replace drive motor if necessary.
Precor Error Code 29

Precor C954i... | Answered on Aug 11, 2014


Precor Error Code 22 Error Code: 22 Manufacturer: Precor
Model: All Models
Error Description: Error 22, No Motor Pulses at Start Up - Error indicates that the display has sent a command for the drive motor to start, however, the speed sensor has not returned the signal acknowledging that the drive motor has started. Possible Reason:
  1. The line of sight between the speed sensor and the speed sensor target is obstructed.
  2. Badly worn drive motor brushes.
  3. Incorrect gap between the speed sensor and the speed sensor target.
  4. Incorrect adjustment of the speed sensor potentiometer (when equipped).
  5. Inoperative speed sensor.
  6. Faulty lower PCA.
  7. Faulty interconnect cable between upper and lower PCA.
  8. Faulty upper PCA.
Recommended Action:
  1. Using a static safe vacuum cleaner, carefully vacuum out the drive motor compartment. Be sure to thoroughly clean the area between the speed sensor and the speed sensor target.
  2. Bady worn drive motor brushes cannot make proper contact with the motor commutator, therefore the drive motor will not start when voltage is applied. Inspect and replace drive motor brushes if necessary.
  3. Inspect the gap of the speed sensor to the speed sensor target. Proper gap is 3/16" and the speed sensor photo eye should be aimed at the larger portion of the targets wedge shaped section. If unit has a magnetic speed sensor, the gap between the end of the sensor and the flywheel tooth needs to be 3/16".
  4. Locate the speed sensor potentiometer (when equipped) on the lower PCA. Set the speed sensor potentiometer to mid-range. Start the treadmill and increase speed to 6 mph. Carefully adjust the speed sensor potentiometer until the treadmill is operating the smoothest. Increase the speed to full speed and again adjust the speed sensor potentiometer until the treadmill is operating the smoothest. These two adjustments are typically small and are generally only a matter of fine tuning.
  5. An inoperative speed sensor will allow the drive motor to start and run briefly before the error appears. If able to access the speed sensor wiring, measure the DC voltage between the speed sensor leads. Two of the leads will always read about 5 VDC. Two will toggle between 0 and 5 VDC as you slowly turn the speed sensor target. If both measurements are not seen, the speed sensor needs replaced. Some units have the speed sensor mounted on the lower PCA and the lower PCA needs replaced.
  6. Determine if the lower PCA is bad by swapping with a known good lower PCA.
  7. Determine if the interconnect cable is bad by swapping with a know good cable.
  8. Determine if the upper PCA is bad by swapping with a know good upper PCA.
Precor Error Code 22

Precor C954i... | Answered on Aug 11, 2014


Precor Error 16, AC Input Voltage Too Low Probable Cause 1. AC input voltage is incorrect.
2. Treadmill operating on undersized AC wiring and/or is drawing high current.
Corrective Action
  1. Verify AC feed into the building's circuit breaker is correct and connected to the proper transformer tap.
  2. The AC wiring must be sized to handle 20 amps of current over the loop length of the AC wiring. Voltage drop across the AC input wiring is a result of the length of the wire run multiplied by the amount of current being demanded by the treadmill. The longer the run and the higher the current the large the wire must be.Verify the unit is connected to an isolated and dedicated 20 amp circuit.
Precor Error 16

Precor C954i... | Answered on Jul 08, 2014


It might be crossing its excess weight limit...read the manual

Precor C954i... | Answered on Jun 26, 2014


Any 30 series error code means that their is no communication between upper and lower boards. The main Telco harness ( looks like a telephone or DSL wire) my have a bad or broken connection. Unplug unit and taken motor shroud off and check connections should be able to plug and unplug same goes with upper console. If this does not help then either call a local service provider or call Precor directly give them the Model# and Serial# for this unit. They should provide you with the additional info needed
Good Luck!!
MAX

Precor C954i... | Answered on May 12, 2014


Most likely the directional PCA has popped out of its housing. There is a small circuit board underneath the quick start button that works the controls. They are notorious for coming loose. If board is still in the housing then then speed down sector of the board may be bad and it will need to be replaced

Precor C954i... | Answered on Apr 12, 2014

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