Try Carolina Technical Services in South Carolina for all you East Coast guys. They charge flat rate of $175.00 and have a 90-day warranty. Also great turnaround time. Carolinatechnicalservice.com. 864-504-7303. Sure beats sending to California and having to wait for 3 weeks.
I own a gym and have 5 9500's...unfortunately it sounds like it the motor controller board which is around $800. National gym supply or sprotsmith has the part.
Unplug the treadmill . Remove front cover. On the right hand side if you are facing the front - in the siderail is a white switch that tells the treadmill it is all the way down. Check that it is in place and clean.
If you plug the treadmill in.{Do not touch any thing in the motor compartment} When you press start it should go all the way down [home] to contact the switch. You can also see the lit motor turn at this time before the belt will move it must be all the way down.
1) Try to measure the if there are 110Vca in the terminal in forward or reverse.
2) Try to measure the ESR from Capacitor and replace it.
3) If you system as LIMIT Switch , test for continuity with DMM for faulty and replace, or some wires loose or disconnect.
4) If you system are Relais see if the relais for UP and down, and working most of them has LED that will be LIT indicating working or NOT
5) If NOT voltage Vca are NOT, coming from The Controller Board Motor, REPLACE IT,
Control board motor has 3 power supply: 1) Console board 2)Elevation Motor 3) Main Motor.
Some IGTBs are Defective.
Blessing.
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LED Blink Patterns on the Control Board Treadmill
If the is a Next Gen unit need to enter Diagnostic menu by pressing and holding pause then press clear twice. Continue to hold pause until until read service menu. press any arrow up and select system test ,then press
enter the display will begin to automatically scroll thru available options. press enter to access Main Motor Module the next window will be Speed Automatic.
Upon entering this test mode you will able to check the drive motor and motor control board. By using the the speed arrows you will be able see the actual speed if functioning if not it could possibly be the speed sensor or wire harness ( SIMPLE CONTINUITY CHECK WILL RULE IN OR OUT THE HARNESS ) and point the problem. Now if their is no belt movement then hit clear and proceed over to SPEED CONTROL ERRORS hit enter this test allows seeing the motor controller conditions that are being displayed on the motor controller display if any of these come up then the controller need s to repair or replaced:
Max Temperature, Maximum voltage, Fault Line 1 error, Static current trip and dynamic current trip ( this also can a running belt tension this can result in a cannot obtain speed error message ) hit clear to get out of diagnostic once you eliminated the problem. Good Luck!!!
Depending on the malfunction you may need to repair or replace the motor controller board. Need to get into diagnostics by pressing and holding the pause button then press the clear button twice. Continue to hold the pause until the display reads service menu. Press any arrow up or down to select system test, then press enter in the desired mode. the display will begin to scroll automatically thru available options. You will be looking for Main Motor Module press enter then scroll thru until you see speed control errors if any one of these current errors are listed: Max Temp Trip, Max Voltage Trip, Fault line 1 Error then the Motor controller is defective.
Here is a company that will exchange or repair your board National Gym Supply @ 1-800-496-7278. Warranties on the exchange is 1 year and repair is 90 Days
you must RUN the software calibration go under the HOOD motor and follow the instruction. or read your owner manual for instruction and fix it.You will get easy diagnostic and fix it.
God bless you
Exercise equipment service Treadmills Ellipticals and Bikes Parts Assembly...
