20 Most Recent Precor EFX 546i Elliptical Version 4 - Page 6 Questions & Answers

Precor Error 05, Key Depressed at Power Up Probable Cause 1. A key is permanently depressed on the display. 2. An interface chip (IC) has failed in the upper PCA's keypad. 3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display. Corrective Action

1. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
2. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
3. Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.

Precor Error Code 05

Precor Error 05, Key Depressed at Power Up Probable Cause 1. A key is permanently depressed on the display. 2. An interface chip (IC) has failed in the upper PCA's keypad. 3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display. Corrective Action

1. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
2. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
3. Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.

Precor Error Code 05

Precor Error 05, Key Depressed at Power Up Probable Cause 1. A key is permanently depressed on the display. 2. An interface chip (IC) has failed in the upper PCA's keypad. 3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display. Corrective Action

1. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
2. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
3. Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.

Precor Error Code 05

Precor Error 05, Key Depressed at Power Up Probable Cause 1. A key is permanently depressed on the display. 2. An interface chip (IC) has failed in the upper PCA's keypad. 3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display. Corrective Action

1. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
2. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
3. Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.

Precor Error Code 05

Precor Error 50, Too Much Brake (Magnet) Current Probable Cause 1. Shorted or damaged wiring between the lower PCA and the eddy current magnet is the most common cause for this error. 2. Bad eddy current magnet. 3. Bad lower PCA. Corrective Action

1. Thoroughly inspect the eddy current wiring and connections ensuring that the wires are not shorted to the frame or shorted together. Repair or replace damaged wiring as necessary.
2. Disconnect the wires from the eddy current magnet. Using an ohm meter, check for approximately 100 ohms across the eddy current magnet terminals. If the reading is considerably low, replace the eddy current magnet. Measure ohms between each eddy current magnet terminal and the frame ground. You should have no resistance between the eddy current magnet terminal and the frame ground. If resistance is present this would indicate a partial short, replace the eddy current magnet.
3. If the eddy current magnet wiring and the eddy current magnet are both good from the above tests, replace the lower PCA.

Error 50 Too Much Brake Current on Precor Cardio Equipment

Precor Error 45, Lift Moving in Wrong Direction Probable Cause 1. Lift motor hysteresis. 2. Lower PCA is bad. Corrective Action 1. The error would usually occur when the lift was already in motion (usually downward) when a lift command in the opposite direction (upward) was made. Some lift motors used in production exhibited a very long turnaround time and the lift motor would still be moving in the original commanded direction while the control system was trying to move the lift in the opposite commanded direction. If the error continues to re-occur, replace the lift motor. 2. It is a rare condition, however if the lift moves in the opposite direction commanded, replace the lower PCA. Precor Error Code 45

Precor Error 45, Lift Moving in Wrong Direction Probable Cause 1. Lift motor hysteresis. 2. Lower PCA is bad. Corrective Action 1. The error would usually occur when the lift was already in motion (usually downward) when a lift command in the opposite direction (upward) was made. Some lift motors used in production exhibited a very long turnaround time and the lift motor would still be moving in the original commanded direction while the control system was trying to move the lift in the opposite commanded direction. If the error continues to re-occur, replace the lift motor. 2. It is a rare condition, however if the lift moves in the opposite direction commanded, replace the lower PCA. Precor Error Code 45

Precor Error 05, Key Depressed at Power Up Probable Cause 1. A key is permanently depressed on the display. 2. An interface chip (IC) has failed in the upper PCA's keypad. 3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display. Corrective Action

1. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
2. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
3. Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.

Precor Error Code 05

Precor Error 05, Key Depressed at Power Up Probable Cause 1. A key is permanently depressed on the display. 2. An interface chip (IC) has failed in the upper PCA's keypad. 3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display. Corrective Action

1. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
2. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
3. Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.

Precor Error Code 05

Precor Error 05, Key Depressed at Power Up Probable Cause 1. A key is permanently depressed on the display. 2. An interface chip (IC) has failed in the upper PCA's keypad. 3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display. Corrective Action

1. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
2. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
3. Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.

Precor Error Code 05

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Precor Error Code 42 Error Code: 42 Manufacturer: Precor Model: All Models Error Description: Error 42, Lift Position Value Out of Range. Error 42 is displayed when the lift position reported by the lift position potentiometer is found to be outside its set limits. If an Error 42 has occurred, it is important to know the physical position of the lift when the error occurred. It is possible the lift is physically out of range or jammed. In this case, the Error 42 is a secondary symptom and the issue should be approached as an Error 40. Possible Reason:

1. Bad or intermittent connection in the lift motor controller.
2. The lift motor requires calibration.
3. The lift motor potentiometer is bad.
4. The lower PCA to upper PCA cable is bad.
5. The lower PCA is bad.
6. The upper PCA is bad.

Recommended Action:

1. Intermittent connections can be difficult to locate. If the Error 42 condition is intermittent, a connection issue is probably the cause. This is definitely true if the Error 42 occurred while the lift was within its normal physical range. Inspect the lift potentiometer connector and repair connection if necessary. If the intermittent connection cannot be found or corrected, replace the lift motor. A lift calibration number of 0 or 255 indicates an open or shorted potentiometer connection. This means the problem could be anywhere between the lift motor and the upper PCA. Typically it can be identified and tracked using an ohmmeter.
2. Using the appropriate service manual for the unit being tested, refer to the lift calibration procedure. If the information in the service manual doesn't match the lift position/physical lift position of the unit, recalibrate the lift motor. [Something caused the lift motor to be out of calibration. Investigate for cause and correct. Simply recalibrating the lift motor will not solve the problem.]
3. If the lift calibration number is not 0 or 255 and does not change when the lift motor turns, replace the lift motor.
4. Check continuity of the interconnect cable or swap with a known good interconnect cable to verify if cable is bad.
5. Swap the lower PCA with a known good lower PCA to verify if the lower PCA is bad.
6. Swap the upper PCA with a know good upper PCA to verify if the upper PCA is bad.

Lift Position Value Out of Range Precor Error 42

Precor Error 40, No Lift Motion Detected Probable Cause 1. Blown lift fuse in lower PCA. 2. Lift motor is physically jammed and not able to move. 3. Bad lower PCA. 4. Bad lift capacitor. 5. Bad lift motor winding. 6. Bad interconnect cable between upper and lower PCA. 7. Bad upper PCA. Corrective Action

1. Check the lift fuse from the lower PCA. Using an ohmmeter, the fuse should measure 1 ohm or less. If the reading is significantly high, replace the fuse. If the fuse is open, refer to steps 3 and 4 before continuing.
2. Disconnect the lift motor from the ramp (elliptical) or lift platform (treadmill). If the lift nut or lift tube is jammed against the motor housing, turn the lift tube or lift nut away from the motor housing. If the lift was jammed, refer to step 3 before continuing. Calibrate the lift motor per the proper procedure for the unit being serviced and reattach the lift motor to the ramp (elliptical) or lift platform (treadmill). NOTICE: You must find and repair the cause for the jammed lift. Only re-calibrating the lift motor will not solve the problem.
3. One of two modes can cause the lower PCA to fail. The lift switch could fail in an operated condition. If this happens the lift will move (either up or down) as soon as the unit powers up. The usual result is that the lift will be physically jammed as explained above, and probably also being cause for the lift fuse to blow. The lift switch could also fail in an open condition. If this happened, the lift would not operate in one direction. If either of these conditions occur the lower PCA needs replaced.
4. Most units have the lift capacitor mounted inside the lift motor, and others use external lift capacitors. This information applies to units with the external lift capacitors. If the lift capacitor is shorted the lift fuse blows. Check the capacitor for a short using an ohm meter. Disconnect the capacitor from the lift motor and test. A good capacitor reads in the millions of ohms. Replace the capacitor if the reading is significantly low. Capacitor can also fail in the open condition which would result with the lift motor trying to run but not having normal power. Test the capacitor by measuring AC voltage across it. A good capacitor will read AC peak voltage while an open capacitor reads AC RMS voltage.
5. When a lift motor winding is bad the lift will not operate in one or both directions depending upon the exact fault in the motor. Check the lift motor winding with an ohm meter. AC lift motors have a split winding (3 wires) and DC lift motors will have a single winding. Both windings must be checked on an AC lift motor. Normal winding readings could vary anywhere between 1 and 60 ohms, depending on the lift motor being tested. See the proper service manual for the motor being tested.
6. Test unit with a known good interconnect cable. Replace the interconnect cable if necessary.
7. Test unit with a known good upper PCA. Replace the lower PCA if necessary.

Precor Error Code 40

Precor Error Code 42 Error Code: 42 Manufacturer: Precor Model: All Models Error Description: Error 42, Lift Position Value Out of Range. Error 42 is displayed when the lift position reported by the lift position potentiometer is found to be outside its set limits. If an Error 42 has occurred, it is important to know the physical position of the lift when the error occurred. It is possible the lift is physically out of range or jammed. In this case, the Error 42 is a secondary symptom and the issue should be approached as an Error 40. Possible Reason:

1. Bad or intermittent connection in the lift motor controller.
2. The lift motor requires calibration.
3. The lift motor potentiometer is bad.
4. The lower PCA to upper PCA cable is bad.
5. The lower PCA is bad.
6. The upper PCA is bad.

Recommended Action:

1. Intermittent connections can be difficult to locate. If the Error 42 condition is intermittent, a connection issue is probably the cause. This is definitely true if the Error 42 occurred while the lift was within its normal physical range. Inspect the lift potentiometer connector and repair connection if necessary. If the intermittent connection cannot be found or corrected, replace the lift motor. A lift calibration number of 0 or 255 indicates an open or shorted potentiometer connection. This means the problem could be anywhere between the lift motor and the upper PCA. Typically it can be identified and tracked using an ohmmeter.
2. Using the appropriate service manual for the unit being tested, refer to the lift calibration procedure. If the information in the service manual doesn't match the lift position/physical lift position of the unit, recalibrate the lift motor. [Something caused the lift motor to be out of calibration. Investigate for cause and correct. Simply recalibrating the lift motor will not solve the problem.]
3. If the lift calibration number is not 0 or 255 and does not change when the lift motor turns, replace the lift motor.
4. Check continuity of the interconnect cable or swap with a known good interconnect cable to verify if cable is bad.
5. Swap the lower PCA with a known good lower PCA to verify if the lower PCA is bad.
6. Swap the upper PCA with a know good upper PCA to verify if the upper PCA is bad.

Lift Position Value Out of Range Precor Error 42

My Precor Elliptical EFX 546 Timer Stops After 7 Seconds, what is wrong? The most common cause for the Timer to Stop After 7 Seconds on a Precor Elliptical is NO RPM Feedback. Knowing the status of the unit from its last use as well as the last service or part replacement is a great place to start. Check the connection of the speed sensor to the lower board. Reset connection if necessary. Check the magnet. The magnet is located on the user's right crank arm on versions 1 and 2 and the user's left on version 3. The magnet passes the speed sensor with each revolution of the crank arm. The magnet should be installed so that its south pole is facing the speed sensor. You can check the magnet polarity with another magnet that has marked poles or a compass. The north pole of the marked magnet or the south facing needle should be attracted to the magnet. Correct magnet installtion if necessary. You may also check the spacing of the speed sensor to the magnet. The spacing should be 1/8" to 1/4". Adjust if necessary. My Precor Elliptical Shuts Down After 7 Seconds what is wrong

Precor Error 05, Key Depressed at Power Up Probable Cause 1. A key is permanently depressed on the display. 2. An interface chip (IC) has failed in the upper PCA's keypad. 3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display. Corrective Action

1. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
2. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
3. Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.

Precor Error Code 05

Lift Position Value Out of Range Precor Error 42 Precor Error Code 42 Error Code: 42 Manufacturer: Precor Model: All Models Error Description: Error 42, Lift Position Value Out of Range. Error 42 is displayed when the lift position reported by the lift position potentiometer is found to be outside its set limits. If an Error 42 has occurred, it is important to know the physical position of the lift when the error occurred. It is possible the lift is physically out of range or jammed. In this case, the Error 42 is a secondary symptom and the issue should be approached as an Error 40. Possible Reason:

1. Bad or intermittent connection in the lift motor controller.
2. The lift motor requires calibration.
3. The lift motor potentiometer is bad.
4. The lower PCA to upper PCA cable is bad.
5. The lower PCA is bad.
6. The upper PCA is bad.

Recommended Action:

1. Intermittent connections can be difficult to locate. If the Error 42 condition is intermittent, a connection issue is probably the cause. This is definitely true if the Error 42 occurred while the lift was within its normal physical range. Inspect the lift potentiometer connector and repair connection if necessary. If the intermittent connection cannot be found or corrected, replace the lift motor. A lift calibration number of 0 or 255 indicates an open or shorted potentiometer connection. This means the problem could be anywhere between the lift motor and the upper PCA. Typically it can be identified and tracked using an ohmmeter.
2. Using the appropriate service manual for the unit being tested, refer to the lift calibration procedure. If the information in the service manual doesn't match the lift position/physical lift position of the unit, recalibrate the lift motor. [Something caused the lift motor to be out of calibration. Investigate for cause and correct. Simply recalibrating the lift motor will not solve the problem.]
3. If the lift calibration number is not 0 or 255 and does not change when the lift motor turns, replace the lift motor.
4. Check continuity of the interconnect cable or swap with a known good interconnect cable to verify if cable is bad.
5. Swap the lower PCA with a known good lower PCA to verify if the lower PCA is bad.
6. Swap the upper PCA with a know good upper PCA to verify if the upper PCA is bad.

Precor Error Code 42 Error Code: 42 Manufacturer: Precor Model: All Models Error Description: Error 42, Lift Position Value Out of Range. Error 42 is displayed when the lift position reported by the lift position potentiometer is found to be outside its set limits. If an Error 42 has occurred, it is important to know the physical position of the lift when the error occurred. It is possible the lift is physically out of range or jammed. In this case, the Error 42 is a secondary symptom and the issue should be approached as an Error 40. Possible Reason:

1. Bad or intermittent connection in the lift motor controller.
2. The lift motor requires calibration.
3. The lift motor potentiometer is bad.
4. The lower PCA to upper PCA cable is bad.
5. The lower PCA is bad.
6. The upper PCA is bad.

Recommended Action:

1. Intermittent connections can be difficult to locate. If the Error 42 condition is intermittent, a connection issue is probably the cause. This is definitely true if the Error 42 occurred while the lift was within its normal physical range. Inspect the lift potentiometer connector and repair connection if necessary. If the intermittent connection cannot be found or corrected, replace the lift motor. A lift calibration number of 0 or 255 indicates an open or shorted potentiometer connection. This means the problem could be anywhere between the lift motor and the upper PCA. Typically it can be identified and tracked using an ohmmeter.
2. Using the appropriate service manual for the unit being tested, refer to the lift calibration procedure. If the information in the service manual doesn't match the lift position/physical lift position of the unit, recalibrate the lift motor. [Something caused the lift motor to be out of calibration. Investigate for cause and correct. Simply recalibrating the lift motor will not solve the problem.]
3. If the lift calibration number is not 0 or 255 and does not change when the lift motor turns, replace the lift motor.
4. Check continuity of the interconnect cable or swap with a known good interconnect cable to verify if cable is bad.
5. Swap the lower PCA with a known good lower PCA to verify if the lower PCA is bad.
6. Swap the upper PCA with a know good upper PCA to verify if the upper PCA is bad.

Lift Position Value Out of Range Precor Error 42

Precor Error 30, 31, 32 and 33, Communications Error Probable Cause 1. Bad interconnect cable between upper PCA and lower PCA. 2. Interconnect cable is mistakenly plugged into the CSAFE connector at the upper PCA. 3. Elliptical 5.17 equipped with old software version 1.01 in upper and lower PCA. 4. Upper and lower PCAs have mismatched software. 5. Another component plugged onto the PCA is overloading the +5VDC power supply. 6. Bad lower PCA. 7. Bad upper PCA. Corrective Action

1. Test unit with a know good interconnect cable or test the interconnect cable for continuity. Replace interconnect cable if necessary.
2. Disconnect the interconnect cable from the CSAFE connector and attach to the proper position on the upper PCA.3.
3. Replace the upper and lower software of the 5.17 elliptical with the most current versions.4.
4. If one of the PCAs is found to have software version 1.01, replace it with the most current software version.
5. Disconnect all components from the upper and lower PCA leaving the data cable connecting between the upper and lower PCAs and the AC power going to the lower PCA. If the unit shows any error other than the error 3x, reconnect components one at a time. Reset power between each newly connected component until the error 3x reappears. Whichever component was last connected when the error 3x reappears, is the cause for the error. Replace the faulty component.
6. Test unit with a known good lower PCA. Replace the lower PCA if necessary.
7. Test unit with a known good upper PCA. Replace the upper PCA if necessary.

Precor Error Code 30 31 32 33