Hi Mark Duffy - If there isn't any power to the unit, try resetting the washer by unplugging it or flipping the household circuit breaker off. Wait approximately ten minutes and restart unit. If it is not getting power, then the unit could possibly have a faulty control board, defective cord or wiring. If the unit does start but does not run is the washer making a humming noise? If so, either the drain hose or pump is clogged and needs cleaning. Will the drum manually rotate (when it is not in use)? If it does not, then the drum could possibly be unbalance and/or have a broken shock/bearing. Verify that the door is securely latching since it will also prevent the washer from starting. Should all basic troubleshooting measures fail, I would contact a certified technician to narrow down the precise issue before investing in parts that may or may not be the root cause. You can often locate a qualified tech through the manufacturer website.
Hello Betty Lamey - That is an interesting location. The location from where the unit is leaking is not a common failure/complaint. The washer could possibly have a poor door gasket or damage/crack door. Contact a professional to move forward accurately.
Hello Betty Lamey - Replacing the gasket is a difficult task and I recommend consulting a service provider to move forward accurately. Usually this type of data is not release to a consumer and it is very rare to find enough information to do it yourself. In most cases some source can be found on the internet; however it is not provided directly from the manufacturer due to liability reasons.
Hi Iyle Sponheim - From where the leakage is occurring, the washer door needs adjusting done as soon as possible. Either the door gasket is not securely sealing or the door itself is possibly damaged. Connect with a professional to move forward accurately to properly assist with the repairs.
Hello jamespeattie - Does the washer making a humming noise? If so, either the drain hose may be kinked or the drain in the house is clogged. Once you have confirmed and cleaned the hose and if issue continues contact a professional to move forward accurately. The unit may possibly have a faulty pump or control board.
Hello - Try resetting the unit by unplugging it or flipping the household circuit breaker off. Wait approximately ten minutes. If the door does not open, then it sounds like the washer is possibly experiencing a communication problem with the control board, wiring failure or faulty door lock. Contact a professional to move forward accurately to properly diagnose/repair unit.
Hello - Hot water is most often 10 degrees colder when it arrives at your machine from when it leaves your hot water heater. In general hot water is 130 degrees Fahrenheit (54.4 Celsius) or above. Warm water is between 110 and 90 degrees Fahrenheit ( 43.3-32.2 Celsius). Cold water is generally between 80 and 60 degrees Fahrenheit (26.7-15 Celsius). If cold water is below 60 degrees Fahrenheit (15 Celsius), clothes are unlikely to be cleaned very well. After confirming information and it proves to be ineffective contact a professional to move forward accurately. Unit could possibly be experiencing a defective timer, temperature sensor, or water valve.
I would suggest cleaning out the coin or filter trap to see if debris has clogged the drain lines. This may or may not be specifically for your model, however these are generics instructions that I found.
To check for a restriction in the drain line you will need to follow the steps below:
1. Unplug the washer
2. Pull the washer out to tilt it back so you can
reach the screws below the front panel and
remove it. (You will need something to catch
the water once the hose is removed from
the bottom of washer)
3. Loosen the bolt with the sliver clamp on the
bottom of the washer. The water will begin to
come out while your loosening the clamp. (Do
not remove any GREEN clamps)
4. Once the water is out, you can stick your hand
inside the hose to clean it out.
If any proves to be ineffective contact a professional so they can properly and accurately diagnose the unit for repairs. Unit could possibly have a damaged/cracked tub, a leak in the drain lines, or the water valve.
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