That would be a bad door switch or door switch mount.
Door switch
or mount trouble can be caused by slamming the door or by opening the
door while it's cooking without hitting the Stop pad first.
There are
plastic mounts inside the microwave which hold the door switches and
onto which the door latches lock when you close the door.
The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.
Sometimes it's
a broken tab on the switch holder, allowing the switch to rotate just
out of position.
This tab can be hard to see, since it is often under the
bottom edge of the switch.If you or someone you know decide to look
into it, we have critical information on safety, disassembly and door
switches at our site, and our link is at
our listing here on FixYa:.
If you only need a switch, you can order part # QSW-MA085WRE0 from
Tritronics.
For more help from Emerson
visit here or get help using your appliance at 1-800-898-9020. Get help locating a servicer or parts at 1-800-695-0098. Emerson parts are distributed by
Fox International and their number is 800-321-6993. Or you might try e-mailing
[email protected]We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.