20 Most Recent HP Photosmart C5380 All-In-One Laser Printer Questions & Answers


Ink system failure is a faulty printhead issue - call hp and they will have you do a cleaning. Rarely solves the issue and they will end up sending you a replacement printhead.

There support # 800-474-6836

HP Photosmart... | Answered on Feb 04, 2019


Hi


Thanks for using FixYa. To resolvethe issue of display of error Oxc19a0036 you’ll need to reset the printer andto reset it please follow the step-by-step procedure on the link---

Howto Reset Photo Smart Printers

Please do rate the solution andrevert for further assistance.


Thanks
Rylee

HP Photosmart... | Answered on Jan 30, 2019


Solution one: Reset the product
1. Without turning off the product, disconnect the USB cable from the rear of the product.
1. Remove the cartridges from the product.
2. Wait for the 'Insert Cartridges ' message to display on the control panel.
3. Disconnect the power cord from the back of the product.
4. Wait 60 seconds.
5. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
6. Reinsert the cartridges, and then close any open doors on the product.
7. If you receive a prompt to print a calibration page, do so.
8. Reconnect the USB cable to the rear of the product, and then try printing again.
9. If you have completed all the steps listed above and are still experiencing a problem, you need to service the product.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

HP Photosmart... | Answered on Jan 30, 2019


  1. Without turning off the product, disconnect the USB cable from the rear of the product.
    NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (c01424575.gif ). Figure 2: Example USB connection (your product might not look exactly the same as this example)c01651067.gif
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.

HP Photosmart... | Answered on Jan 30, 2019



Perform one of these resets:


Reset the product

Follow these steps to reset the product.

  1. Unplug the power cord from the product.
  2. Press and hold # and 3 while plugging in the power cord.
  3. Make a color copy of any document by pressing the Start Copy Color button on the control panel.

If the partial reset resolves the issue, you do not need to continue.


Master Reset:

  • Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in.

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

HP Photosmart... | Answered on Jan 30, 2019


Have you tried flushing out the clogged ink from the printhead with distilled water ?

HP Photosmart... | Answered on Nov 11, 2018


It is not at all unusual for colors to appear different when printing on differing paper types. Your problem would appear to be an over saturation effect which alters the purity of the color tones. I'd suggest that you refer to information found under the heading "Change the saturation, brightness, or color tone" found on page 58 of the online user manual for your printer which is found at the following link:
http://h10032.www1.hp.com/ctg/Manual/c01552104

HP Photosmart... | Answered on Jan 20, 2018


1) Connect the printer directly to the walloutlet..
2) Try with different wall outlet...
3) Check if the button is stuck inside or not..
4) Remove the power chord from he back of the printer and then press and hold down the power button for 30 sec... release the button and then plug in the power chord...
Check if the power button responds or not...
5) Check if there is any light on the adaptor or not or if the printer has any light or not...
if there is no LED light on the adaptor it is a problem with the power adaptor ..
If there is light on the adaptor as well as printer and power button does not respond it is an issue with the printer..
You must replace the printer...

HP Photosmart... | Answered on Sep 19, 2017


Try this http://download.cnet.com/SimpleOCR/3000-2070_4-10073196.html

As in any OCR software, you will have to go back and make corrections. Haven't found one yet that is perfect

HP Photosmart... | Answered on Dec 05, 2015


scanner unit problem. open and clean the mirrors and lenses with chamois/lint free cloth. if it solved OK. if not replace the unit.

HP Photosmart... | Answered on Nov 25, 2014

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