20 Most Recent Canon PIXMA iP90v InkJet Printer Questions & Answers

Hi sandimacewe,

This means that you have a purge unit error. That's the cleaning station on the right where the printhead parks.The error you are getting is telling you that the purge unit is not giving the correct timing signal as it rotates inside 360 degrees. Therefore, something is either broken or jammed inside. If you had a paper jam and tried to forcefully pull it out, you could have pulled the internal gears out of alignment.

You will need to do some maneuvers to try to release the cartridge from its parking position. Please do not force anything. Just take it to a shop if it's hard to move.

Hope this helps.

Thank you for using FixYa.

Canon PIXMA... | Answered on Jul 11, 2011

You can download the manual from the manufacturer's web site at

Canon PIXMA... | Answered on Jan 28, 2011

Here is a link to the software you require


Just select the operating system and language

Canon PIXMA... | Answered on Dec 01, 2010

It's time to replace 3's WASTE INK ABSORBER KIT & reset waste ink counter.
The WASTE INK ABSORBER KIT is approx. USD10/pcs
You should send it to service centre

Canon PIXMA... | Answered on May 29, 2010

Any inkjet that fits the iP90v. The two inks it used are:
Black: BCI-15
Color: BCI-16


Canon PIXMA... | Answered on Feb 17, 2010

You need to remove the top cover, battery holder,shield assembly, power connector, lift the print engine slide out the drain pack and slide in a new one. After re assembly you need to get into service mode and reset the waste ink counter. Simple when you know what you're doing, 30 to 45 minute job.

Canon PIXMA... | Answered on Dec 23, 2009

I had this problem recently with my IP90. Both the black and color heads were clogged. After running the "canned" routines several times to clean the heads and deep clean the heads...still didn't help...here's what I did:

1. open the top lid to have the cartridges that are inserted in the print head to the middle of the printer.
2. remove both cartridges
3. What is left there is the print head..slightly move it to the right and gently lift the print head lock.
4. Grasp the print head and lift it out.
5. Have severasl paper towels hand and know that you will have color and bw ink on your fingers
6. Put the print head on the paper towel
7. Pour rubbing alcohol on the blk and color heads and let them sit of about 10-15 minutes.
8. after that dry the heads and re-insert them in the printer
9. I put new cartridges in the printer and ran clean and deep clean a few times.
10. May color and black and white print is back!

Hope this helps.


Canon PIXMA... | Answered on May 25, 2009

Try sending Canon an email through their support website. I had same problem exactly, mine is 1 year old. They sent out a replacement unit for me today. It's worth a try.

Canon PIXMA... | Answered on Mar 27, 2009

I went to the Canon web sit and found the procedure to run the self test. Go to Support and Down Loads, enter you printer type, and then type in selftest and it will show you how.

Canon PIXMA... | Answered on Mar 05, 2009

Dear kindly reset the printer to its factory default setting.

Canon PIXMA... | Answered on Jun 13, 2019

Try to remove the print head and turn on the the printer without it, sometimes print head cause a shortcut or power supply is defective

Canon PIXMA... | Answered on Jun 12, 2019

please help me....
I m trying to scan my document but it is showing error code 2,140,2 on PC and error code E5 at printer....my catridiges is empty is it because of that reason............

Canon PIXMA... | Answered on Jun 07, 2019

I have a PIXMA MP340 printer/scanner--prints fine but when I try to scan, it gives me error code 2, 151,44.

Canon PIXMA... | Answered on Jun 06, 2019

First, make sure that the power is on. If needed, open the front cover and open the paper output tray. Open the paper output cover and wait for the ink cartridge carrier to move to the right. The ink access door should open automatically when the cartridges are in position. Push down on the cartridge lock lever until it clicks; the lever forms a U-shape in front of the individual cartridge. The Black cartridge is on the right. Color is on the left. Pull the old cartridge straight out. Prepare the new cartridge and gently push it into the cartridge slot until it touches the back of the slot. Push the cartridge lock lever up until it clicks to lock the cartridge into place.

I hope this helps. See the pictures and video clips here: https://support.usa.canon.com/kb/index?page=content&id=ART137790 .

Cindy Wells

Canon PIXMA... | Answered on May 30, 2019

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