error says that either something is jammed in the purge assembly, the unit on the right that cleans the print-head, or the purge assembly is stuck or broken. If you unplug the
printer with the carriage in the center you can use a flashlight to inspect the area on the far right where the print-head parks.
try this>
# Start with printer off
# Press and hold resume Button (triangle in the circle) and click "Power" button. Green led should be on
# While holding the Power button, release the Resume Button.
# Without releasing the Power Button, click "Resume" button for two times and release Both Buttons.
# Click "Resume" for four times then soon click "Power" button, to confirm the selected action (reset counter absorber).
# Turn off the printer and turn on again
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Thanks, Joe I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309