restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer
Reboot the computer As the computer is booting repeatadly press the F8 key as the computer is booting
If done properly the user should get to a screen similar to the below screen.
Select the option for Safe mode command prompt only
Windows Advanced Options MenuPlease select an option:
Safe ModeSafe Mode with NetworkingSafe Mode with Command Prompt
Enable Boot LoggingEnable VGA modeLast Known Good Configuration (your most recent settings that worked)Directory Services Restore Mode (Windows domain controllers only)Debugging Mode
Start Windows NormallyRebootReturn to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice
select the safe mode option
then run your antivirus if still cant get rid of the virus restart again
Use the up and down arrow keys to move the highlight to your choice.
select safe mode with networking download anti malware and microsoft security essentials
http://www.microsoft.com/en-us/download/virus-malware.aspx?q=virus
anti virus and malware
http://windows.microsoft.com/en-US/windows/products/security-essentialsonce you have your computer running or you could do this in safe mode
press windows button and in the search type msconfig go to startup tab and uncheck those you dont want to start.
scroll to the bottom toolbar bottom of screen right click you can select task manager applications also processes you will see whats running on your computer and ticking over you might still have a virus
if you see something running that you does not need to be running select end now then you might you might uninstall that particular program
and some unnecessary programs
you should also check leads from motherboard to hard drive for secure dust free connections
click start control panel administrative tools computer management disk management right click on your drive select properties click tools you should see click check now
click start tick in both boxes this will schedule to on restart
do not have any input while chkdsk utility is in progress any might damage your computer
also you might download and use this registry cleaner it is totally free to use
http://download.cnet.com/ccleaner/
then defragment your hard drive
adding more ram is the best way of speeding up a computer
If you're not sure if a module is right for your system use the
Crucial Memory Advisor tool for a list of guaranteed compatible modules
you should always ask for a guarantee on compatability before purchasing any ram and buy working pairs if possible
you might have to many programs running at the same time putting to much strain on the CPU
try uninstalling a few unnecessary programs
this should speed up your computer
hope it helps
make sure the boot order is starting from your hard drive the directions on how to change your boot order usually vary depending on what version of bios you have but they are usually self explanatory. Restart your computer During the boot process you will see on the screen to press a certain key to enter setup usually the Delete or F2 key this will vary depending on your computer and operating system Press and hold that key during the boot up process to enter BIOS using the arrow keys load failsafe defaults or load optimized defaults press escape then press f10 to save to cmos to restart
this changes the boot order and see if that solves your problem if not you will need to replace your modem I do hear that a modem can also cause this. hope this helps
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