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Apple iPhone 5S - Page 8 Questions & Answers
How to fix iPhone screen when it stops working.
Make sure you try restarting the actual phone by holding down both the lock screen button and the home button. if that doesnt work you'll have to completely restore the phone to remove the bug and use as brand new. DO NOT back up the phone to put everything back on because the bug will go straight back on aswell.
Ring volume
First, restart your phone. That's good to do every once in a while anyway.
If that doesn't work, check the little switch on the left side above the volume controls if it's red it means it's on silent mode. Is that okay too?
Then go to "Settings" and "Do Not Disturb" check that it is not set to "Manual" or that it is scheduled for times that you don't want to receive calls. If you don't use the "Do Not Disturb" function, then change "Allow Calls From" to "Everyone".
You can also check the "Assistive Touch" settings under "Accessibility". Turn all of that off -- these are complex tools for handicapped people.
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