Hi
This machine is not designed to be cleaned in this manner. You will end up doing harm to the case if you attempt to force it open.
There is an automatic clean cycle on the machine which you can run using a special cleaning tablet. You can order this tablet from
www.capresso.com or by calling 1-800-220-5701.
To run the cycle see the diagram below
"S" indicates the tablet cleaning button.
This cleaning program takes about 15 minutes. Once the cleaning program has started do not interrupt the procedure.
• Make sure the machine is on.
• Open the cover and push and hold the TABLET CLEANING button
"MARKED S On Diagram" until you hear a beep. (EMPTY TRAY/ FILL WATER might also show).
• Make sure that the water container is at least half full.
• Remove and empty the tray and the used bean container
and replace.
Attention: Even if the tray and the bean container are already empty, you still need to remove the tray for approx. 20 seconds and then replace it.
• Place a large container (24 oz.) underneath the
coffee spout.
ADD TABLET/ PRESS CLEANING
• Open the ground coffee funnel lid and drop one white tablet into the opening.
• Push the TABLET CLEANING button "S" again.
• The machine will start the automatic cleaning program by dispensing water in intervals into the container underneath the coffee spout.
• When finished, the display shows EMPTY TRAY and the machine "beeps".
• Remove the tray. There will be water in the tray and in the used coffee container. Empty, clean and replace.
RINSE UNIT
• Place a cup underneath the coffee spout and push the RINSE button (See F on diagram below).
Cleaning cycle is now complete.
Hope this helps. Thanks for using FixYa.