20 Most Recent Kenmore 20.3 cu. ft. / 575 liter Upright Freezer 23024 - Page 5 Questions & Answers

The reason you have this problem is due to a problem to the electronic control and unfortunately this cannot be fixed, you just need to replace the complete electronic control

CONTROL Part Number: AP4433141 Made by FRIGIDAIRE

The good thing is that is so expensive in your fridge only $42 compare to the $200 of other models then it worth to replace it and solve the problem for ever.

We have here a link with the parts of your fridge including the control.

http://www.appliancepartspros.com/modelsearch_model.aspx?model_id=5427208

Hi and welcome to FixYa. I am Kelly
If your sure the compressor is running and it is not freezing then there has to be a system coolant leak.
Having said that there are a few things to check:
1. Is the compressor in fact running Y / N
a. Yes = coolant level problem or coolant system blockage
b. Not running = (Possibilites below)
1) PTC / Klixon Thermal overload failure
2) Run capacitor failure
3) Temp control failure
4) Automatic defrost thermostat or thermistor
5) Defrost timer or Adaptive defrost control failure (depending on model)
2. Is the compressor very hot to the touch or room temp?
a. VERY hot = unplug the unit for at least 30 minutes and then plug it back in.
b. ROOM temp = any of the above in 1b items 1) - 5)
3. Is the evaporator fan running?
a. Yes = Temp control is ok Defrost system is probably ok
b. No = same as 2b

With a model number I could pass on a few additional things to do. For the moment use the above.

Thanks for choosing FixYa,

Kelly

Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.

If you are hearing a clicking or buzzing then check out the last two tips.If your refrigerator is running but warm, then...Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...Refrigerator Condenser Coil Cleaning Refrigerator RepairRefrigerator Troubleshooting Refrigerator CompressorRefrigerator Compressor Start Capacitor and Start RelayRefrigerator or Freezer not Cooling or Getting Coldheatman101

Just in case, leave it plugged in for another 60 minutes, its quite possible it went into the defrost cycle, in which case no motors will run. If it continues to remain silent, re post your problem.

dear sir /madam
i think in your freezer have low gas problem please contact to freezer maintenance personnel for refill the gas after that it will good.

hope answer the question
thank you
please vote!

dear sir /madam
i think it,s problem in your selector switch who is working in only quick freeze mode so please contact to your service technician for replace it.

thank you
hope answer the question
please vote!

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Finding an intermittent problem like that can be very hard....I would feel that it has to do with the defrost control sticking... at least that is where I would start to look for trouble...
Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.

If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then…

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


heatman101

Good day,
I assume this is a conventional freezer, not a frost free model.
That condition is caused either by a loss of refrigerant or an internal restriction in the sealed system.
Both are, I'm afraid terminal, unless the machine is under 5 years of age, in which case it would be covered by factory warranty.

Hi,

As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong. If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then…

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair
http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning

Refrigerator Troubleshooting Refrigerator Compressor
http://www.fixya.com/support/r3885294-refrigerator_troubleshooting

Refrigerator Compressor Start Capacitor and Start Relay
http://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitor

heatman101

Hi,

The symptoms you describe are consistent with a defrost drain being clogged. Follow the link below to learn how to clean this out and solve the problem

Defrost Drain Cleaning

Hi,

Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling
http://www.fixya.com/support/r3662945-refrigerator_not_cooling_or_fridge_not

How to Defrost Refrigerator Defrost Timer Problem
http://www.fixya.com/support/r3771673-defrost_refrigerator_defrost_timer


Water Running in efrigerator from Freezer
http://www.fixya.com/support/r3780310-water_running_in_refrigerator_from

heatman101

Hi,
Here is a tip that will tell you where the water is coming from and how to fix it. The drain hole has froze shut and the water from the defrost will not drain out.

Water Running in Refrigerator from Freezer
http://www.fixya.com/support/r3780310-water_running_in_refrigerator_from

heatman101

Hi,

As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong. If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then…

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair
http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning

Refrigerator Troubleshooting Refrigerator Compressor
http://www.fixya.com/support/r3885294-refrigerator_troubleshooting

Refrigerator Compressor Start Capacitor and Start Relay
http://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitor

heatman101

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i had the same problem and it turned out to be the sensor, a $15 part. it pretty much controls everything related to defrosting.

Hi,

As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair
http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning

Refrigerator Troubleshooting Refrigerator Compressor
http://www.fixya.com/support/r3885294-refrigerator_troubleshooting

Refrigerator Compressor Start Capacitor and Start Relay
http://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitor

heatman101

If this is a self defrosting model make sure that you don't have frost build up on the back wall of the freezer causing the air not to circulate like it should. If you do have frost build up other items will eventually start thawing as well. If this is the case you have a defrost problem.

If this is not a self defrosting model then make sure it does not need defrosting.

You normally will notice ice cream being soft before you notice other things thawing.

Also make sure the door is shutting good and you may try putting the ice cream in a different location.