20 Most Recent Saeco Stratos Coffee Maker, Espresso Machine - Page 7 Questions & Answers

Why would Saeco suggest descaling a coffee maker that has never been used? Sounds like you were given answer b. to question a. That cold water has to be coming from somewhere. If not the water tank (or a defective seal) there has to be an identifiable source.

Saeco Coffee... | Answered on Jan 30, 2018

If the pump does not come on when you request water through the steam wand, then the pump is either ready to go out, or you have a blockage in one of the solenoids in the water circuit. Most likely, the milk frothing attachment that uses a solenoid to activate it, is blocked by calcium build up. The only way to solve this issue, is to open the machine up, and start at the water inlet and work your way back to the front of the machine. Top left side has a solenoid that is most likely blocked. May need to locate an authorized service center.

Saeco Coffee... | Answered on Jan 30, 2018

Display screen will need to be replaced, since this is a rather old machine, they may not be able to get new display screens, but you can find them on Ebay. The computer is a multi layered style, power board, CPU, then display screen held in with 16 pins.

Saeco Coffee... | Answered on Jan 30, 2018

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