20 Most Recent Saeco Stratos Coffee Maker, Espresso Machine - Page 2 Questions & Answers

Don't use vinegar or CLR or any chemical used in the bathroom. Auto descale: To automatically descale your machine, press the scoop button and hold it down until you enter the menu. Use the arrows on the left to scroll down until you come to Descale. Press enter and the machine will enter the mode to descale your machine. The process takes about 45 minutes. You don't have to do a thing except mix a full water tank with descaling solution and have a container under the steam wand when your start. If you have a cappuccinonatori on your machine you will need two containers. To start the descaling process, simply turn the steam knob. When the process is over your machine will say "Descale finished". Remove your water tank and rinse it out. Refill it with fresh water. Replace on the machine and start the descaling process over again to rinse your machine. Go back into your menu and scroll up or down 1 to signal descale and enter. Choose "Yes" and push enter so the machine will tell you when you need to descale again.
Manual descale: To decalcify your boiler, remove your water tank and fill it with hot water (100 to 120 degrees). Open a pack of decalcifier and mix into the water tank. Place the tank back on the machine, then turn the machine on.

1. If you have a non-rapid steam machine, just open the steam knob and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes. It is very important that the machine does not remain on to heat the boiler anymore than necessary.
2. If you have a rapid steam machine, turn on the machine and then push the hot water button. This turns off the rapid steam and allows you to run hot water/solution through the steam wand. Just open the steam valve and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes.
3. Repeat step #2 for your type of machine. Do this until you have used the entire water tank of solution (approximately four to five cycles). Remove the water tank and rinse it with fresh water.
4. Refill the water tank with fresh water and place it back on the machine.
5. Repeat step #2 to rinse the machine, only this time use the entire water tank at one time, and there is not need to let it set.
6. Your machine has been decalcified. You may still have scale in your boiler, but not as much as you had before. To reset your descale light, hold down on the steam button for at least five seconds. You are ready to brew, once your boiler has heated up.

First, check / remove the water filter in the tank, next try to run hot water thru the wand, not steam but water, this should prime the system, then turn off and back on, that should do the trick, unless you have a bad pump. Good Luck!

Just try to pour some hot water out from the steam wand after some seconds the veltilate massage will go out.
Good luck

Open the door on the right. The brew unit is the thing with the handle that has the "press" on it. You need to push on the upper left side of the brew unit until it clicks. There is an outlet spout on the opposite side of where you are pushing. It goes into an intake port that needs to be lubed, so the outlet spout will slide in without pushing back. That should take care of the missing brew unit.

Won't come out of Energy Saving mode.

HI
Decalcifying your boiler: Your boiler uses water that has dissolved minerals in it. Even if it is filtered, there are minerals. Your boiler needs to be decalcified to prevent mineral deposits from damaging it. Why can this damage your boiler? The boilers within these machines are small and narrow and therefore they heat up quickly. They hold a small amount of water (250 ml). Their heating element is in the boiler housing itself. So when you start to accumulate mineral deposit, you take up space. This lowers efficiency for heating. Also the mineral starts to attack the silicone gasket that seals the boiler and soon you have a leaking boiler. Water hardness is measured in numbers from 1 to 4. Number 1 indicates soft water having a few minerals while Number 4 describes water containing the most minerals. Set your water hardness to 4 is my recommendation to keep your boiler in good working order. Descale more often than not enough!
To program the water hardness into your machine, press the scoop coffee button and hold until you get the menu. Scroll through the menu until you come to water hardness. Set your water hardness to the level that your test strip says. Press enter (scoop button). Use the arrows to select the hardness and then press enter. You have programmed your hardness and now the machine will tell you when to descale.
Auto descale: To automatically descale your machine, press the scoop button and hold it down until you enter the menu. Use the arrows on the left to scroll down until you come to Descale. Press enter and the machine will enter the mode to descale your machine. The process takes about 45 minutes. You don’t have to do a thing except mix a full water tank with descaling solution and have a container under the steam wand when your start. If you have a cappuccinonatori on your machine you will need two containers. To start the descaling process, simply turn the steam knob. When the process is over your machine will say “Descale finished”. Remove your water tank and rinse it out. Refill it with fresh water. Replace on the machine and start the descaling process over again to rinse your machine. Go back into your menu and scroll up or down 1 to signal descale and enter. Choose “Yes” and push enter so the machine will tell you when you need to descale again.

On your machine, the leakage is the seals on one of your 2 boilers. One can be fixed the other will have to be replaced depending on which one is leaking.

HI
There are a lot of things that can cause the machine to leak.
You could have a fitting or tube that is broken.
You boiler could be leaking and needs to be replaced.
You could have a hose connection that has come loose.
You could have a bad seal at a connection.
Until you get inside you will not know? You might want to have someone look at it for you.
Scale is one of the major causes for machines to start leaking. Make sure that your water hardness is set on 4, so you descale more often than not enough, to prevent leakage in the boiler.

Hi
You can go into the menu and scroll to "temperature", Push the menu button again once the * is in front of the item you want to change. Use the up down arrows on the button to change the setting and then push the menu button again to keep that change. Some machines also that temp controls on the different coffee buttons so you can change them individually in the menu also. Remember if you want to enter or keep anything you need to push the menu button.

normally you open the steam valve that the way to purge the air out of the machine fill the water tank and open the valve to let air out pierre

Make sure the containers are tightly in place and check the door sensors ( the magnetic sensors may need replacing). Also, consider trying to completely power off the machine, wait a few minutes, and start it back up.

For some reason, people don't think too often about how dirty the ventilation system is, even though it is essentially the air they breathe indoors. I think it is very important to at least sometimes do Ventilation smoke test, and also contact experienced specialists who can quickly and efficiently clean the ventilation. Such services are also provided by Grease Gone.

hi you have problem in water circuit ,either block steam boiler or one of tubes in or out , also can be electric valve if there is . Any case you have to open the machine and find out regards Guy

Your machine needs dealer service. Either the brew group needs replacing or all the O-rings need replacing. The reason the grounds are wet is because water is forcing by the worn seals. These machines need dealer service every 6 to 9 months, and of course they don't tell you that when you buy them. https://www.google.com/search?q=Saeco+Vienna+Machine+watery+pucks ..

If your Saeco Vienna Deluxe espresso machine is experiencing leaks from above the door panel during coffee brewing, even after cleaning and descaling, there could be a few potential causes for this issue. Here are some steps you can take to troubleshoot and address the problem:

1. Check Brew Group Seals: The brew group is a critical part of the espresso machine. If the seals or gaskets on the brew group are worn or damaged, they could allow water to leak out during brewing. Inspect the brew group and its components for any visible signs of wear or damage. If necessary, replace the seals or gaskets.
2. Check Door Seal: The door seal or gasket that creates a seal between the door and the machine's interior could be compromised. Inspect the door seal for any visible defects, cracks, or damage. If the seal is not making proper contact, it could lead to leaks. Replace the door seal if needed.
3. Overflowing Drip Tray: Ensure that the drip tray and the drip tray float are functioning properly. If the drip tray is full or the float is stuck, it could lead to water overflowing from above the door panel. Empty the drip tray and ensure that the float moves freely.
4. Brew Unit Alignment: Make sure the brew unit is properly aligned and inserted into the machine. If it's not properly seated, it can cause water to leak during brewing. Remove the brew unit and reinsert it, ensuring that it clicks into place securely.
5. Clogged Drainage Channels: Check for any clogs or blockages in the drainage channels or tubes inside the machine. If water is not properly draining, it can result in leaks. Clean out any debris or buildup that you find.
6. Water Tank Seating: Ensure that the water tank is properly seated and securely in place. If it's not properly positioned, it can lead to water leaks.
7. Internal Hoses and Connections: Inspect the internal hoses and connections for any signs of leaks or loose connections. Tighten any fittings if necessary.
8. Professional Service: If the issue persists after checking and addressing the above potential causes, it may be best to seek the assistance of a professional technician or service center that specializes in Saeco espresso machines. They can diagnose and repair more complex issues that might be causing the leaks.

Hello! When the ground grains and filter lights on your Saeco Odea coffee machine are flashing alternatively, it usually indicates an issue with the brewing unit or the coffee grounds. Here are a few steps you can take to troubleshoot and resolve the problem:

1. Check the coffee grounds: Open the machine's front door and remove the brew group. Check the coffee grounds container to ensure it is not full or clogged. Clean out any excess coffee grounds and ensure that the container is properly inserted.
2. Clean the brew group: Thoroughly clean the brew group and its components according to the manufacturer's instructions. Pay special attention to the coffee chute, coffee funnel, and the area where the brew group attaches to the machine. Ensure there are no coffee grounds or debris obstructing the mechanisms.
3. Check the water reservoir: Ensure that the water reservoir is filled with enough water and properly inserted into the machine. Sometimes a low water level can trigger error signals.
4. Restart the machine: After cleaning and checking all the necessary components, close the front door securely and turn the machine off and then on again. This may reset the error condition.
5. Descale the machine: If the above steps do not resolve the issue, it may be necessary to descale the machine. Follow the manufacturer's instructions for descaling your specific model of Saeco Odea.

If the problem persists after performing these steps, it may be necessary to contact Saeco customer support or a qualified technician for further assistance. They will be able to provide more specific guidance based on the model and the nature of the issue you're experiencing.

If your Philips Saeco Syntia coffee machine is filling up the drip tray too quickly after a period of non-use, there are a few potential causes to consider:

1. Drip tray not properly positioned: Make sure the drip tray is correctly placed and aligned within the machine. If it's not positioned properly, it may not collect the excess water as intended.
2. Clogged or blocked brew unit or coffee grounds chute: Over time, coffee grounds and oils can accumulate and clog the brew unit or the coffee grounds chute. This can cause excessive water to bypass the proper channels and end up in the drip tray. Clean the brew unit and the coffee grounds chute according to the manufacturer's instructions to ensure proper functioning.
3. Faulty water level sensor or float: The coffee machine relies on a water level sensor or float to detect the water level and prevent overflow. If this sensor or float is malfunctioning or stuck, it may not accurately detect the water level, resulting in excessive water in the drip tray. Contact Philips customer support or a qualified technician to diagnose and fix the issue.
4. Pump or valve issues: Problems with the pump or valves in the machine can cause water to flow too quickly or improperly, leading to overflow in the drip tray. A professional inspection and repair may be required to address these internal components.

In any case, it's recommended to consult the user manual of your specific model for troubleshooting steps and guidelines provided by the manufacturer. If the issue persists, contacting Philips customer support or reaching out to a professional coffee machine repair service would be advisable to ensure proper diagnosis and resolution of the problem.