20 Most Recent Saeco Stratos Coffee Maker, Espresso Machine - Page 2 Questions & Answers


Don't use vinegar or CLR or any chemical used in the bathroom. Auto descale: To automatically descale your machine, press the scoop button and hold it down until you enter the menu. Use the arrows on the left to scroll down until you come to Descale. Press enter and the machine will enter the mode to descale your machine. The process takes about 45 minutes. You don't have to do a thing except mix a full water tank with descaling solution and have a container under the steam wand when your start. If you have a cappuccinonatori on your machine you will need two containers. To start the descaling process, simply turn the steam knob. When the process is over your machine will say "Descale finished". Remove your water tank and rinse it out. Refill it with fresh water. Replace on the machine and start the descaling process over again to rinse your machine. Go back into your menu and scroll up or down 1 to signal descale and enter. Choose "Yes" and push enter so the machine will tell you when you need to descale again.
Manual descale: To decalcify your boiler, remove your water tank and fill it with hot water (100 to 120 degrees). Open a pack of decalcifier and mix into the water tank. Place the tank back on the machine, then turn the machine on.
  1. If you have a non-rapid steam machine, just open the steam knob and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes. It is very important that the machine does not remain on to heat the boiler anymore than necessary.
  2. If you have a rapid steam machine, turn on the machine and then push the hot water button. This turns off the rapid steam and allows you to run hot water/solution through the steam wand. Just open the steam valve and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes.
  3. Repeat step #2 for your type of machine. Do this until you have used the entire water tank of solution (approximately four to five cycles). Remove the water tank and rinse it with fresh water.
  4. Refill the water tank with fresh water and place it back on the machine.
  5. Repeat step #2 to rinse the machine, only this time use the entire water tank at one time, and there is not need to let it set.
  6. Your machine has been decalcified. You may still have scale in your boiler, but not as much as you had before. To reset your descale light, hold down on the steam button for at least five seconds. You are ready to brew, once your boiler has heated up.

Saeco Stratos... | Answered on Oct 29, 2010


First, check / remove the water filter in the tank, next try to run hot water thru the wand, not steam but water, this should prime the system, then turn off and back on, that should do the trick, unless you have a bad pump. Good Luck!

Saeco Stratos... | Answered on Oct 27, 2010


Just try to pour some hot water out from the steam wand after some seconds the veltilate massage will go out.
Good luck

Saeco Stratos... | Answered on Aug 28, 2010


Open the door on the right. The brew unit is the thing with the handle that has the "press" on it. You need to push on the upper left side of the brew unit until it clicks. There is an outlet spout on the opposite side of where you are pushing. It goes into an intake port that needs to be lubed, so the outlet spout will slide in without pushing back. That should take care of the missing brew unit.

Saeco Stratos... | Answered on Jul 06, 2010


Won't come out of Energy Saving mode.

Saeco Stratos... | Answered on Mar 23, 2010


HI
Decalcifying your boiler: Your boiler uses water that has dissolved minerals in it. Even if it is filtered, there are minerals. Your boiler needs to be decalcified to prevent mineral deposits from damaging it. Why can this damage your boiler? The boilers within these machines are small and narrow and therefore they heat up quickly. They hold a small amount of water (250 ml). Their heating element is in the boiler housing itself. So when you start to accumulate mineral deposit, you take up space. This lowers efficiency for heating. Also the mineral starts to attack the silicone gasket that seals the boiler and soon you have a leaking boiler. Water hardness is measured in numbers from 1 to 4. Number 1 indicates soft water having a few minerals while Number 4 describes water containing the most minerals. Set your water hardness to 4 is my recommendation to keep your boiler in good working order. Descale more often than not enough!
To program the water hardness into your machine, press the scoop coffee button and hold until you get the menu. Scroll through the menu until you come to water hardness. Set your water hardness to the level that your test strip says. Press enter (scoop button). Use the arrows to select the hardness and then press enter. You have programmed your hardness and now the machine will tell you when to descale.
Auto descale: To automatically descale your machine, press the scoop button and hold it down until you enter the menu. Use the arrows on the left to scroll down until you come to Descale. Press enter and the machine will enter the mode to descale your machine. The process takes about 45 minutes. You don’t have to do a thing except mix a full water tank with descaling solution and have a container under the steam wand when your start. If you have a cappuccinonatori on your machine you will need two containers. To start the descaling process, simply turn the steam knob. When the process is over your machine will say “Descale finished”. Remove your water tank and rinse it out. Refill it with fresh water. Replace on the machine and start the descaling process over again to rinse your machine. Go back into your menu and scroll up or down 1 to signal descale and enter. Choose “Yes” and push enter so the machine will tell you when you need to descale again.

On your machine, the leakage is the seals on one of your 2 boilers. One can be fixed the other will have to be replaced depending on which one is leaking.

Saeco Stratos... | Answered on Nov 13, 2009


HI
There are a lot of things that can cause the machine to leak.
You could have a fitting or tube that is broken.
You boiler could be leaking and needs to be replaced.
You could have a hose connection that has come loose.
You could have a bad seal at a connection.
Until you get inside you will not know? You might want to have someone look at it for you.
Scale is one of the major causes for machines to start leaking. Make sure that your water hardness is set on 4, so you descale more often than not enough, to prevent leakage in the boiler.

Saeco Stratos... | Answered on Nov 07, 2009


Hi
You can go into the menu and scroll to "temperature", Push the menu button again once the * is in front of the item you want to change. Use the up down arrows on the button to change the setting and then push the menu button again to keep that change. Some machines also that temp controls on the different coffee buttons so you can change them individually in the menu also. Remember if you want to enter or keep anything you need to push the menu button.

Saeco Stratos... | Answered on Oct 19, 2009


normally you open the steam valve that the way to purge the air out of the machine fill the water tank and open the valve to let air out pierre

Saeco Stratos... | Answered on Dec 29, 2008


Could have a short circuit in the heating element or control circuit

Saeco Coffee... | Answered on Jul 12, 2019


After a tons of browsing and debugging finally I got the real solution to my similar problem with a Saeco Minuto HD8763 coffee machine: the root cause was a bad hall sensor and a weak magnet at the grinder toothwheel (the left magnet whcih was removed from it's original place). The upper one was okay and down under there is the replacement magnet which I made from a piece of HDD neodymium magnet and glued to fix it.
The original hall sensor was marked as "210k 3491" ("HAL506K" based on some other service manuals) and the new one was a cheap non-smd but same size, unipolar "TLE4905" type.

replace-magnet-hoey1jvz3uhc2z5y4gktfnry-3-0_2.jpg

Saeco Coffee... | Answered on Jul 07, 2019


hi
you have problem in water circuit ,either block steam boiler or one of tubes in or out , also can be electric valve if there is . Any case you have to open the machine and find out
regards
Guy

Saeco Coffee... | Answered on Jul 07, 2019


hi
probably problem with your flow meter alert that water are not going through right pace
try to descale maybe it will go away
regards
Guy

Saeco Coffee... | Answered on Jul 07, 2019


hello need more details
what is massage you get? can you get hot water from tap?
when you press the coffee key what happens?
regards
Guy

Saeco Coffee... | Answered on Jul 07, 2019

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