20 Most Recent Saeco Vienna SuperAutomatica Coffee Maker/Espresso Machine - Page 9 Questions & Answers

Hi
Depending on age you could have a few problems all fixable.
1. You could have a fuse or thermostat with a reset button. Some are on the back or side of the boiler.
2. you could have a power filter that is bad.
3. you could have a board that is bad. I have boards

There are only a few parts on the brew unit that are replaceable, you might have to get a new one check with servicesunlimited, they might have either the diagram or the part needed.

Clean the chamber below the white plastic valve, there is also a small discharge that leads from there into the drain tray clean that hole also.
Second the thermostat that controls the steam may be damaged or the cpu board, the contact the controls the steam may be damaged, i have seen both of those happen on some units.

If its from the steam spout then the pins in the steam valve need to be replaced. If its from the coffee spout then the pins in the white plastic valve need to be replaced.

Clean the chute to the brew unit. it may be time to get new burrs.

Try adjusting the grind a little finer.

There is some info on this site, but you have to search the "maintenance" sections for it!

http://www.partsguru.com/SaecoViennaDigital.html

Is the discharge grounds wet or dry?
If wet then clean out screens on brew unit, they might be blocked.
If dry run descale again that might clear out the blockage.

http://cerinicoffee.com/Saeco_User_manuals_free.asp


this site is pretty good, it sells parts too.

Press hot water button then open valve, then push the valve knob in if that works take it back and tell them that the valve is damaged.

Not sure what model you have, but here's a link to the Saeco web site where you can download your manual for free. If your's isn't listed, just use their contac info on the page to request a copy.

http://www.saeco-usa.com/en/home-page/home-page.html

Hope you find this Very Helpful and best regards!

try this:move brew unit and you will see white brew valve,clean inside sometimes coffe stuck inside and dont draining water from valve in tray

Remove the brew unit and check for blockage in the shower screen, then try to brew coffee if same result machine might need to be descaled.

Hello lsh2,
This an easy fix that I am happy to help you with. The solution is 2 parts water to one part vinegar, so if you have a 12 cup unit it would be 8 cups water and 4 cups vinegar. Run 1 or 2 fresh water/vinegar solutions through and when complete rinse with a run through of fresh water.

I hope this is a help for you. If it is, please positive feedback for me. Thanks! NormanZ

Could be 3 things. Pump, flow meter, or clogged boiler. Pump is a standard ulka pump, flow meters are bought only from saeco as well as boilers. If i had to guess.... If its a vienna black than i'd point to the flowmeter. If you get pressurized water out of the steam wand than its either the flow meter or the boiler. Pointing more towards the flow meter (u shaped white plastic part with in and out tubes.

water puddling underneath machine indicates a broken boiler.

Machine needs to be sent in to have the boiler replaced.

Do not continue to use the machine because the seal on the boiler which is broke can end up splashing the electronic board and rendering your machine a paper weight.

Hi
A blinking red light means that something is not in place. The usual subject is the drip tray. If it doesn't lock into place usually there are grounds behind it. The brew unit is an other one that doesn't lock in every time. To check, open the door and without pushing the "press" button, grab the handle and pull. If it comes out, that was your problem.

Grinder is set to too fine. Lower grinder settings. Keeping the machine at current settings with drip extraction will result in brew group clogging, gear stripping, and/or dulling of grinder burrs.

I wouldn't recommend it. Grinder needs to be opened up from the top where the ceramic blades are and that section needs to be cleaned out. The coffee in there will compact and mold quickly. Just unscrew the top screw by the hopper. There should be a rubber circular housing you can remove. From there set the grinder setting to the coarses setting (all the way to the right, and not 1.) Look at the blades and there should be markings in red and blue, align the red with red or blue with blue until the top blade easily detaches. Clean inside the that area and **** out all the coffee. Replace top blade, set red to blue so it locks the blade in place, replace arm and hopper.

I just uploaded the regular and digital manuals to the fixya site.