20 Most Recent Saeco Vienna SuperAutomatica Coffee Maker/Espresso Machine - Page 7 Questions & Answers

There are several Vienna style makers listed at the bottom of this list:
http://www.brownbean.com/index.php?option=com_phocadownload&view=category&id=4:man_saeco&Itemid=18
To the right you will see a download button. I believe one of this is your model. If not, please feel free to let me know and I will research more.
Best, G

In order to proceed with decaling of the espresso machine you need to have the solution appropriate for decaling an espresso machine.
Different brands of espresso machines, like Krups, Saeco, Gaggia e.t.a. have their own brands of decaling solutions. You should know that all of these are similar products so you can use them in all different bands if you don't have the one of you specific brand without any problem. So if you have Krups machine and you can only find Saeco decaling solution you can use it with the same results.
One thing you should have in mind Never use any Vinegar as a decaling solution since this will destroy some parts of the machines not instantly but in long term since vinegar is corrosive to this parts.
So the first thing is to remove any water fitters or small softeners that are included in you water tank. Fill the water tank with water up to maximum, dissolve your solution in the water you do need only two to three spoonfuls of solution.
Switch on the machine and wait to warm up. When the machine is ready you can turn the water knob and start getting some water in a pot. Leave it for a couple of minutes and then again the same. Do these until you draw off all the water with dissolve solution. After that leave the machine for more than 20 minutes. Remove then the remaining water with solution from the water tank, rinse it and fill it with fresh water. Now draw again continuously hot water from the machine in order to rinse it completely.
The last portion of hot water taste it to be sure that is pure clean and if not refill the water tank again and perform another rinsing.
Now the machine is ready to be used again.
Try to do decaling every 20 to 30 days.
If you plan to leave the machine unused for along time perform a decaling in order to avoid the possibilities of having the machine stuck when you will try using it again after a long time.
A machine which is used frequently every day is more secure to work fine even without any decaling but machines which are used rarely is more possible to have problems of stacking out in water outlet or coffee outlet.

Hi
You might need a brew head cleaning. It can get pluged with coffee residue and oils. But you could also have a bent injector valve or gate valve. But I would try this first.

Remove the brew unit. Holding the handle, the top left side is the brew head. There is an outlet pipe that exits the front side towards the door (looks like a long "L" pipe). 2screws hold it to the top. Remove the 2 screws while holding the manifold ("L" pipe assembly). Once they are removed, lift the l assembly off (be careful, there is an O-ring, spring and at the end a black rubber disk.
Now remove the brew screen, by holding the screen with your finger and twisting the thumbscrew (remember, thumbscrew), DON’T use the key to install the screen, use your fingers.
Once the screen is out look at where the screen was. There are 2 holes. A big one in the center and a small one to the side.
With the brew unit upside down over the towel, insert a paperclip into the small hole and force anything out the other side. I have gotten worms almost a 1" long from this passage. The paper clip has to go from this side to prevent damage to the seat on the other side.
Clean then reassemble. Brew unit on towel right side up. Drop the crystal ball in first. Then the spring small end first on the crystal ball.
Now the O-ring over the spring, then place the manifold on top of that with the pipe towards the machine. Insert your screws (I turn them backwards a little with a little downward pressure until they feel like they drop into the threads. They should turn down easily, if not back them up a little more ( we are trying to find the old threads) and tighten. Install screen, and tighten with your fingers. The screen just needs to be flush with the bottom of the brew head. That should do it.

Hello,

You go with the visual check first. Check on the electric cords, switches, timers, fuses, thermostats and heating elements to see if there are any damages components.

If there are some damages that are visible visually, get it replaced or repair it, if not, then you would have to dissemble the coffee maker to assess the thermal fuse.

Unplug the unit from the electrical receptacle.

Remove the carafe and filter basket. Also remove the water reservoir lid.

Turn the coffee maker over and remove the screws that secure the case. Remove the case.

Take a look at the control cavity and assess. If it is a a case of disconnected wire, debris etc. simple fix, reassemble and test. If it is not so, continue to the step 7.

Use a multi-meter to test the warming and heating elements, the switch, thermostats and timer.

For any parts that is defective, work out the costing and if it worth the while, replace it.

Reassemble the appliance and reinstall the carafe and basket.

Top up the water reservoir to 50%, then test it by turning on the coffee maker.

This should fix the problem with the coffee maker.

Take care.

There are a couple of sensor switches on this machine to prtect user and also machine. flashing red right is the worning of some sensor is reporting unusual situation. Can I suggest you to check left side ground case is cleaned and pushed enough in to main unit, open the front upper door and check if brewing unit is staying right, water ok, having coffee, etc.

If you push the power button and the machine will not turn on and it a newer machine there is a reset button on the side of the boiler that needs to be pushed. This will get you power again. If the machine is older than 3 years there is a thermal fuse on the side of the boiler or a reset button on the back side that you can push but if that won't solve the problem you probably need a new board or power filter.

Scale buildup is the most obvious cause, try descaling the machine, it could also be the pump.

That will depend on how coars or fine you want the coffe ground.

Please rate my help++++Thanks for using FIXYA

Hi
If you only got the lower burr it won't work. They should be matching burrs.
If you don't do it right, you will damage the grinder. You need a #10 Torex bit.

Insert the bit into the screw in the middle of a very clean grinder. Turn clockwise to loosen. Once the screw is out, pull the burr out, but be careful. There are ball bearings and springs under the burr. Make sure that everything is clean before reassembly. There are 3 holes in the bottom of the grinder. The springs go into the holes first. Then the ball bearings set on top of the springs. Place the new lower burr on top of the springs. A washer and the corkscrew go in next. Insert the screw in and with the bit in place turn (with a little down force) clockwise until the screw drops into place, then turn counterclockwise. It should turn fairly easy. Once you start putting pressure on the springs, try to turn the corkscrew. There is a notch that it slips into in the bottom of the grinder. Once it locks into place keep turning the screw until you start to turn the burr. That should be tight enough. Now reassemble the top burr and adjust.

I wish I could post a solution, but this is exactly what happened to my machine after about a month of use. I don't see any clog nor a way to get to the moving parts that could create a clog. Unfortunate design.

I would like to help you with your Saeco coffee maker, but I am having trouble matching the term "BARISTA SUPREMO 200" to a model number and an operations guide.

I have seen some references to the Barista Supremo being referred to as the Saeco SG-200. Here is a picture of that vending, coffee machine:



Is this the machine you are looking for help with, or are we talking about a countertop model?
If not, please post more information, such as a specific number you might find on the back for example.

Try adjusting the grind finer, if that does not work, try another coffee and if you get the same result then the burrs on the grinder need to be replaced.

The chances are that you have a build up of minerals in the water heating unit. Generally, this can be cleared by running a cup of vinegar through the unit a couple to times. Put in filter, pour the cup of vinegar in the reservoir, turn on the unit, When the unit has completed the cycle and brewed the vinegar, empty the used vinegar, repeat the process. run at least two cycles with clean water to clear the vinegar taste. This should solve the problem. This process should be repeated at least once every 30 cups of coffee brewed. This frequency will depend on the amount of minerals in your water. For stubborn mineral deposits use CLR (brand name) in place of the vinegar.

Check the little chamber under the white plastic valve behind the brew unit, that might be blocked with coffee.

The doses of the coffee is udjusted by a so called volumetric flowmeter. This part as the water pass throught it it measuring how many revolution it makes and accorting to the number of revolution which is set electronicaly the machine stop delivery coffee always at the same volume..
However because of scale or dirt the propel inside the flowmeter is stucking so the water passes throught it but it does not rotate properly this means that the water dose delivered for the coffee will be longer than the normal one and not always the same.
So I advice to descale the machine for two times once one day and another the second day. With this there is 75% to clean the flowmeter and all other water system parts.
However if the problem insist the you can open the machine by removing the top and side panels, the flowmeter is a round white plastic part of a diameter 25-30 mm and 15-20 mm thick. it have two water hoses conected to it, one in and one out and it is conected to the hose coming from vibrating water pump. You can pull out the two hose and a clip which it secure the flowmeter to the machine. Now the flowmeter is cosist from two parts the top and bottom part and they can be open by turn each part in oposite direction.
Now you are able to inspect visualy and find where is the scale or dirt, brush it out so the internal propel to rotate freely. You can brush a litle bit the two small black magents of the propel also so to give a clear and strong signal to electronic board.
If you find that the hoses or other parts have dirt or scale too you can remove it manualy by brushing it out in order to avoid the same problem soon,
Their is only 0.1% need for replacing the flowmeter.
If everything goes ok then try to descale the machine atleast once a month to avoid future problems.
Good luck.

I have advice many times that you can invest in many parts like elements, group, plastic tap e.t.a. and with a full descale the machine is good as new and with resonable cost. Electronic board is only damage by humidity in one place of it or with a serius problem in one electric part of the machine, like grinder or group motor or heating element solenoid.
So consider that you replace the above board and if the problem is persist and damage the board again.
That is why I consider that the life of the machine is the life of the board because of the cost buying a new one, unless the machine is less that one year old.
If you dont want to buy a new one I strongly sugest to buy a second hand machine in good working condition the same model and color and beleive me the board is consist like new and definiatly would be less than 400.
Good luck

Call Saeco and ask them to send you a manual. here is their phone number 800-933-7876.
please rate this answer as very helpful. thanks

Hi
Its cheaper to get a new grinder. They aren't that hard to change. I have some. Let me know.