KitchenAid Pro Line Coffeemaker Coffee Maker - Answered Questions & Fixed issues

In reading the manual for this coffee pot, it needs to have the descaling procedure run. The manual lists running a mixture of 6 cups water and 6 cups vinegar in a normal brew cycle...twice to clean hard water deposits from the machine. It says to make sure to remove the filter basket. Once the procedure is complete, unplug the unit and replug in to remove the E2 code.

Sounds like it is broken. Should be under the manufacturer's warranty. Go to the store and get it exchanged. Or contact KitchenAid.

I have the same problem of corrosion under the finish near the water filling section.

Hi, the only distributor for Kitchenaid Pro Line parts is Kitchenaid directly. I would recommend calling their customer service. They have a specific parts department. Their toll-free telephone number is 1-800-541-6390 and they will also help you on how to replace it yourself..

E2 error
Out of warranty because I bought it used.

You can use a solution of white vinegar and water, and run it through the machine, or buy a de-scaler at many home appliance stores and coffee specialty stores. Try sweetmarias.com.

I2 have same. Problem = not a nozzle missing, but a black plastic diffuser mounted below the orifice. Plastic becomes brittle and disintegrates within weeks. Pieces fall into grounds so you may never notice. Photo is of pieces I recovered from the grounds. Horribly bad bit of engineering on an otherwise great product. (Saved how much over cost of stamped stainless?) I have not been able to find replacement part, although OEM piece would fail again within weeks. ALL ProLine makers MUST fail in the same way - the plastic part CANNOT survive actual use. KitchenAid should offer steel replacement!

on my 12 cup kitchenaid coffee maker, i can press and hold the Auto button to enable/disable the alarm

The only distributor for Kitchenaid Pro Line parts is Kitchenaid directly. I would recommend calling their customer service. They have a specific parts department. Their toll-free telephone number is:

1.800.541.6390.

Pro Line appliances have an extended 2-Year hassle free warranty on them. If you are experiencing any problems with a Pro Line coffee maker, I would suggest calling Kitchenaid Customer Service.Their toll-free telephone number is:

1.800.541.6390.

ERR 4 in a Kitchenaid coffee maker indicates a button is stuck in place. Please be sure to check all of your buttons and see if any are stuck depressed into the machine.

If this is not the case, I would suggest contacting Kitchenaid Customer Service to see what other options may be available.

Their toll-free telephone number is 1-800-541-6390.

If the simple resets are not clearing the ERR 2 code, I would advise you to call Kitchenaid Customer Service. The Pro Line appliances have a 2 year warranty from the date of purchase. If you have access to a dated sales receipt or credit card statement verifying the purchase, please make sure you have it in hand. They may request it to be sent in to complete a Hassle-Free warranty exchange on that unit.

Their toll-free phone number is 1-800-541-6390.

I Always Clean these Cases, Assesories with Orange Cleaner and Baking Soda ( Works Wonders ). Use a Tablespoon of Baking soda and run with water ( NO Coffee ) Though System. Cleans System Fine and is Safe. Once every month.

Our Hassle-Free Replacement Warranty guarantees that if your PRO LINE™ countertop appliance fails in
the first two years, KitchenAid will replace it free of charge. We will:

Deliver a replacement to your door

Arrange the return of the failed appliance

Guarantee the new appliance for two years

For more information or complete warranty details on KitchenAid® PRO LINE™ countertop
appliances, please call Customer Service at 1-800-541-6390 or click here.

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Product Literature Additional Resources

• KitchenAid® TLC – Total Legendary Caresm service
• Talk to other owners at KitchenAid Conversations
• Email Customer Service
• Call Customer Service at 1-800-541-6390

Obviously, this should not be! First, we need to know if the coffee maker is working correctly. If you have a candy/oven thermometer, check the output temp of the water. Be careful...it will be hot! The correct temp should be about 180-185 degrees. If it is hotter than that...return the machine. It has a defective thermostat.

What you can do about the taste: try taking some baking soda and mix it with the feed water. Use about 2 tablespoons in at least two cups of water. Then, add plain water. The baking soda can't hurt you but throw it away and clean the pot. Now, take some water and run it through. If the taste is gone...enjoy! If not, try another unit.

go to this link armed with your model number for the manual(they help you to find this on the site if you have trouble). http://www.kitchenaid.com/custserv/service.jsp If you get no luck from that then please ask again. Hope this helps :)

Isopropol Alcohol is the wrong product for that issue. It is a pure alcohol solvent. I have two ideas, and the smell is probably from having water sitting in it an eventually drying out and fusing to limescale. I descale my machine every 6 months. I use CLR. https://www.google.com/search?q=kitchenaid+coffee+machine+descale CLR https://www.google.com/search?q=clr+coffee+maker The other product you might try is 5% Hydrogen Peroxide which is a non toxic, organic bleach. https://www.google.com/search?q=hydrogen+peroxide+to+clean+coffee+maker ..

The "percollator" column has become dislodged from the heating element. You may be able to see the tube in the water tank and move it back over the heating element. If you can't understand this info, then it is not for you to do it yourself.

You will need to investigate the reason that it's not heating. Check the element and the thermal fuse that should be on the element for continuity. If the fuse has failed replace it and try it again. If the element has failed you may be looking at buying a new coffeemaker.

Either the scale has not been removed or the sensing circuit has failed. From Kitchenaid, signs a coffee maker needs cleaned; 1, Cleaning indicator light comes on (select models) 2. Excessive brew times 3. Gurgling or other unusual noises during the brew cycle. So ignoring first condition, does it exhibit either of the remaining two? If yes, then likely remaining scale. Try letting descaling agent set, up to max period stated by mfg, then start clean cycle. If no, possible sense failure.