Hi limjoohai,
Longines guarantees the availability of its spare parts during a minimum of 15 years from the date of the production stop of the watch model concerned.If this period has elapsed and the spare parts are no longer available, they suggest that you send your watch via a Longines authorized service centre to the Longines head office in Switzerland for a repair estimation.
In the large majority of cases, they are able to find a solution for repairing your watch properly even many years after the minimal duration of 15 years has elapsed.
If you need spare parts for your Longines watch, contact the nearest authorized Longines service centre in your country. You will find its address in your guarantee booklet or on their website in the
Customer Service section.
Hope this helps.
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