20 Most Recent KitchenAid K5SS Heavy Duty Commercial Stand Mixer - Page 6 Questions & Answers

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We have a K5SS mixer.

This is going to be difficult to repair. The rehi-stat is the spring that you are talking about. And getting the machine apart and back together is not a real easy thing to do. The rehi-stat is more than likely the problem. But again it is very sensitive as to how it goes back together. Another thing is getting the parts. That sometimes can be a very difficult task in itself.
12/15/2010 6:37:33 PM • KitchenAid K5SS... • Answered on Dec 15, 2010
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Kitchen Aid Heavy Duty Mixer Model K5SSWH. My

fechner357,

More than likely the armature needs to be cleaned if the brushes are OK. Disassembly of the unit is not that difficult.

First remove the screws holding in the brushes and remove the brushes. Remove two screws from the rear of the unit holding the cover between the two halves of the unit (top and bottom). You will need to remove all the screws on the underside of the unit.

The shaft located vertically has a pin in it which needs to be driven out with a punch/hammer. Then a "C" clip must be removed form the shaft. Next pry the bezel off around the exterior of the shaft which will expose about 6 screws which need to be taken out. Now you can remove the head assembly as well as the top of the unit exposing the motor armature.

At this point you should be able to see how burnt the armature is. Using crocus cloth clean the armature until it shines. Clean the armature with a solvent to get rid of any filings. Reassemble the unit and it should be as good as new.

Thanks for using FixYa and for the great rating.

hardrocko
12/11/2010 10:46:50 PM • KitchenAid K5SS... • Answered on Dec 11, 2010
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GOOD DAY Was given to me as a gift. I don't know

hi sadly these are good little mixers but like there bigger ones in commercial kitchen they run on a gear system so yep there going to be noisy
12/8/2010 9:13:34 AM • KitchenAid K5SS... • Answered on Dec 08, 2010
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We have had our mixer several years but my wife

CHECKED IS ONE PERFECT PLACE TO HAVE IT FIXED OR ORDER THE MOTOR..
THEY HAVE ALL KINDS OF PARTS.. THEY DONT HAVE THEM LISTED.. BUT YOU CAN PROVIDE YOUR INFORMATION ON BRAND AND MODEL AND THEY WILL CALL YOU BACK WITH PRIZE AND PART. THE WEBSITE IS CALLED . GOLDENLEPRICON. COM
11/30/2010 6:16:24 AM • KitchenAid K5SS... • Answered on Nov 30, 2010
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My mixer was working fine until yesterday. When I

There is a problem with one of the speed control systems. It could be a control plate, a phase board or governor assembly. This is a common problem. Without actually seeing the machine in action and testing it myself I can't tell you exactly where the problem lies or which parts to repair. I would recommend taking it to an authorized repair center to have it looked at or testing the parts yourself if you have the knowledge to do so.
11/1/2010 5:47:05 PM • KitchenAid K5SS... • Answered on Nov 01, 2010
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I need to find a repair manuel for my kitchenaid

I have the service manual here for you, but it is pretty difficult to do these repairs yourself. However if you are quite technical and handy you can do it.

Here is the service manual, take a look and if it looks like too much just give Kitchenaid a call and they will repair this for you, their number is 1-800-541-6390:


http://downloads.mendingshed.com/KitchenAid_Service_Manual.pdf

Thanks so much,

Tim
11/1/2010 1:07:59 AM • KitchenAid K5SS... • Answered on Nov 01, 2010
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Where can i find complete parts manual with my

You can get the manual on the link below.

http://www.centuryhk.com/catalogue/kit-5K5SS-sp.pdf


Good Luck please rate 4 thumbs up and please leave a testimonial
10/19/2010 5:52:23 AM • KitchenAid K5SS... • Answered on Oct 19, 2010
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I was using the mixer and all of a sudden it

You have to open to see what had failed on the drive but itcan be the gear drive that meshes on, as most of them are made with nylon it is possible that a gear has broken or has turned internally to slip.
10/1/2010 12:25:10 PM • KitchenAid K5SS... • Answered on Oct 01, 2010
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Mixer will not come on.

Most of the sets come with a reset trip /load trip which can be seen on the side or underside of the unit.
so please check your power cord to leadd to the unit .If there is none it wil go to the power switch or the speed control unit.
Check the switch trace power to the motor, if power comes in , the motor must be checked.
10/1/2010 12:16:17 PM • KitchenAid K5SS... • Answered on Oct 01, 2010
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I have a Kitchenaid K5SSWH. It just recently

The brushes might need replacing. On each side, near the top of the body are 2 button that are unscrewed and removed. They have a spring and brush attached. There are fairly easy to replace. When I need new brushes, I order them from McNickels in Michigan. 1-800-562-4226
9/15/2010 10:01:33 PM • KitchenAid K5SS... • Answered on Sep 15, 2010
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Motor sounds like it can't

It may need new brushes. 1-800-562-4226 for parts
9/15/2010 7:57:15 PM • KitchenAid K5SS... • Answered on Sep 15, 2010
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It run on high speed

replace the phase board (small circuit board with wires).
8/30/2010 7:33:45 PM • KitchenAid K5SS... • Answered on Aug 30, 2010
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What qt size is this mixer

the bowl size is 5 quarts (4.7 liter) .. a very well liked machine

here is some further information
http://www.shopping.com/xPO-Kitchenaid-K5SS-Multiple-Colors

8/11/2010 7:25:39 AM • KitchenAid K5SS... • Answered on Aug 11, 2010
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Slow moving and grinds. I already greased gears

replace brushes
7/15/2010 8:12:23 PM • KitchenAid K5SS... • Answered on Jul 15, 2010
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I need to fit my mixer with a 3-prong plug. Which

Green is always the ground. Blue should be hot and brown is the neutral.
7/7/2010 5:18:34 AM • KitchenAid K5SS... • Answered on Jul 07, 2010
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I HAVE A KITCHENAIDk5ss THAT WAS OPERAting very

The brushes are indexed such that they will only go in one direction. It's possible to put them in wrong and put the caps back on, but the brushes won't make contact with the commutator. Look at the brushes closely, shine a flashlight into the hole for the brush and note the index tab and insert the brushes so they will align properly with the holes in the housing.
5/31/2010 5:56:40 AM • KitchenAid K5SS... • Answered on May 31, 2010
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My K5SS mixer will vary in speed while operating ,

It is not a problem basically.. The speeds of mixers vary with their models.. So dont worry about is as long as it is doing your job =)
5/23/2010 7:45:46 PM • KitchenAid K5SS... • Answered on May 23, 2010
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I jammed my mixer and pretty sure I snapped the nylon worm gear.

  1. Wrap the mixer's wall plug in a plastic baggie and secure it with a rubber band. This is a safety measure to ensure that no grease gets on the plug.
  2. Step 2 Remove the drip cup. The drip cup is the silver ring that encircles the planetary housing. Use a small flat screwdriver on the top lip of the drip cup to loosen and remove it.
  3. Step 3 Lay the mixer on its side. It is a good idea to put a towel or cloth underneath the mixer.
  4. Step 4 Remove the groove pin that holds the planetary gear assembly to the center shaft. Use a 5/32-inch punch to do this. Removing the groove pin allows the planetary assembly cover to be removed.
  5. Step 5 Pry the planetary gear cover down and off the shaft using two flat screwdrivers.
  6. Step 6 Unscrew and remove the five screws on the perimeter of the gear assembly using a Phillips screw driver. These screws hold the internal gear assembly to the gear case.
  7. Step 7 Unscrew and remove the four large screws that secure the base to the top portion of the mixer. Use a large Philips screwdriver.
  8. Step 8 Remove the five screws flat head screws on the bottom cover of the gear/motor assembly to release it from the top portion of the gear case/motor housing.
  9. Step 9 Remove the attachment hub bevel gear from the gear case and motor housing. This can be done by pulling it out of the attachment hub.
  10. Step 10 Examine the attachment hub bevel gear. If the teeth are worn, the gear should be replaced.
  11. Step 11 Clean out the gear case. Remove any and all old grease from the gear case. Pack the gear case with six ounces of new grease before reassembling the mixer.
  12. Step 12 Replace the attachment hub bevel gear. First coat it with a thin film of oil. Then, push it into the attachment hub bearing from inside the gear case. It does not have a washer, so push it in as far as it can go.
  13. Step 13 Remove the three Phillips head screws and lock washers from the worm gear assembly that secure it to the detached gear case bottom cover.
  14. Step 14 Lift out the worm gear assembly.
  15. Step 15 Check the worm gear, the shaft and pinion. The shaft and pinion has 11 teeth on the K45SS; on all other models, it has 10 teeth.
  16. Step 16 Drive out the groove pin with a punch. This allows the gears to be replaced.
  17. Step 17 Reassemble the worm gear, shaft and pinion of the gear assembly, being sure to replace the fiber washers where they originally were located.
  18. Step 18 Place the worm gear assembly and bearing bracket on the gear case bottom cover, making sure the two dowels fit into base of the bearing bracket. Securely tighten the three screws that hold the bearing bracket.
  19. Step 19 Clean the gasket cover of the gear case. Replace the gasket cover by securing it over the dowel and pressing the gasket down.
  20. Step 20 Reattach the top and bottom mixer sections, being careful to line up the shaft in the upper gear housing. Do not force the pieces together; they should assemble easily.
  21. Step 21 Remove the back cover of the mixer to expose the motor. The motor has myriad parts, brushes and steps to disassembly and repair. Simply do not attempt this without the service manual unless you have the knowledge of an electrician.
5/14/2010 4:43:42 PM • KitchenAid K5SS... • Answered on May 14, 2010
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Trying to determine how to lubricate the gears?

Hi CONTACT_TOS. I’m not sure what removable cap you are referring to, unless you are referring to the two plastic caps with screwdriver indents on opposites sides of the head? Do not remove them. Those are Brush Holder Caps for access to the electric motor brushes. You do not want to remove them unless you are replacing the brushes.
Why do you want to add lubrication to your mixer? The internal gears of your mixer are factory packed with enough grease to last a 'lifetime'. Unless your mixer is quite old; greater than 10 years, you shouldn’t have to replace any transmission lubricant. Your mixer’s transmission lubricant (grease) does break down over time and usage into its components; basically oil and suspension additives, and sometimes your mixer might leak a little oil that has seeped beyond the transmission gasket and found its way out of the mixer. Gravity can be very insidious. But even then, if the amount of oil you find leaking is small and your mixer seems to be operating normally, you needn’t worry about the replacing the lost lubricant.
If you still wish to check or replace the lubricant, that’s OK, too. It never hurts to get under the ‘hood’ of your mixer and see how it all works. Before you get started though, it would be helpful to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> and select “Consumer” for User Type, then enter the 6 character Model Number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4). (Check to verify this matches your mixer model.)
Turn to pages 4 & 5 titled: “Case, Gearing & Planetary Unit,” for the disassembly, troubleshooting, and reassembly of your mixer’s transmission gears, along with all the parts. It can get quite messy but be gratifying to diagnose and repair your mixer yourself.
Once apart you can check for any unseemly wear and tear on the gears, etc. You may also want to consider replacing all the grease, particularly if debris is suspended in it.
Besides any replacement grease you might consider replacing the gasket (Illus. No. 26), too. I recommend using a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
Here are some links to several excellent websites that detail the disassembling/greasing and reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer along with replacing the lubricant if you wish to.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it. – hslincoln
5/4/2010 12:22:53 PM • KitchenAid K5SS... • Answered on May 04, 2010
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1answer

Can't believe there is not

Hi,
Thanks for using Fixya.
You can correct this from home using a flathead screwdriver.
Unplug the mixer, with the bowl and flat beater removed. Tilt the mixing head back as far as the machine will allow. In the exposed hinge, behind where the bowl would normally sit, you will see a 3/8 screw exposed. Turn this screw half a turn counterclockwise (to your left) in order to raise the flat beater from the bottom of the bowl.

This may take a few attempts until the beater is clearing the bottom of the bowl again. If the adjustment screw will no longer turn, do not force it. It is only designed to move so far to make the appropriate adjustment.

Be cautious. Raising the flat beater too high may leave dry ingredients at the bottom of the bowl.


Good Luck and have a nice day.
4/27/2010 4:57:37 PM • KitchenAid K5SS... • Answered on Apr 27, 2010
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