20 Most Recent KitchenAid KSM90 Ultra Power Series Stand Mixer - Page 4 Questions & Answers

Not near enough info to solve this one. What happened last time you used it, have you checked the wall outlet (yes I know but still check it) next it could be your power cord for the mixer, next it could be the speed control board and adjusting screws have vibrated out of position. or several more deeper problems. be glad to help but we need more info.

the problem may be that the machine has grease in the gear set that is sperating. this usually happens when the mixer is not used for long periods of time or The mixer has been heated up and has seperated the grease. Not to worry you can find grease fromkitchen aid parts stores for the right grease. The disassembly procedure is a little tougher though. go on you tube and look up ereplacementparts.com The videos they have on kitchenaid mixers cover alot of the problems these mixers have. If you have the time you can save a ton of money by regreasing the mixer yourself.

It sounds like your mixer has a bad ground connection. Sorry electrical is not my forte, but something in the mixer wiring is the problem, not the wall outlet..

Do you have a manual? You can download one from Kitchen Aid, small appliances. There should be a schematic and how to that will help.

You probably need a new switch AND motor brushes.

See what the Manual Says is my advice. Good Luck

Take it to a local repair shop and they should be able to fix it in no time.

Hi Myrna. You may have overloaded the mixer. Don't try to use it, as you may do further damage. If you're hearing the motor turn, then it's OK. There is internal damage in the transmission area. Call Kitchenaid to find the nearest "authorised" repair place. Kitchenaid no longer has a parts catalog for the KSM 90, so parts may be hard to find. Call the "authorised place and ask if they have parts for your unit. Ask them if they can get parts for your model. If they say no to either question, call other small appliance repair places locally and ask the same questions. There may be spare parts around. The fact that Kitchenaid no longer has a parts catalog means that they consider it obsolete.

If you find that It cannot be repaired. I suggest you look at other brands to replace it, as Kitchenaid is now owned by Whirlpool Corp. and the quality of the Kitchenaid line is not what it once was when they were built by Hobart.

Goto www.consumeraffairs.com and review the different mixer's pros and cons. Good luck! ricardok45

you probrobly have a gear inside missing some teeth, so the slower you go the more you can hear the grinding, i would un plug it and take the housing off and check the gearbox, maybe the intermediate gear is going bad.

If you have already fixed the problem then great and I'm sorry that i didn't see it sooner. If you have not then do this first. BTW if you are under warranty this WILL NOT VOID the warranty.Solution 1; There is a silver ring around the front of the mixer that you attach your beater or whip to. Take a nonmetalic hammer and a screw driver, place the screwdriver on the top edge of the ring and tap LIGHTLY on the screwdriver. The ring will fall off after a couple taps. DO NOT hit it hard, you can scratch the finish all the way down to the raw Zinc frame and you can knock the ring out of round. The ring is only held on by pressure so if you knock the ring out of round it will not stay on anymore. Onward and upward...turn the mixer upside down (On a Towel or you will scratch the finish) and you will see five screws that are now exposed tighten them down again. They won't turn much so don't worry it only requires about a 16th. of a turn. What you have just done is to tighten up the two parts of the mixer and apply pressure to the gasket / seal that hold the gear head grease in. While you have the mixer in this position (you have probably figured it out by now that someone else is holding the mixer upright while your working on it) you will find 4 more screws that attach to the mixer toward the rear. Give them a little tighten turn also. Now take the silver ring and place it back where you took it off from and tap it back into place. This ring is held in place by pressure only. If you find that the ring is not going on not to worry. You can give it a good whack as long as you hit straight down. If you knock it sideways you can knock the ring out of round and then it will never stay up again. So be careful with the hammer. If you look closely at the inside of the ring you will see what may be called "Stretch Marks" from where the ring was originally move it past those marks and tap it on. going back to the original stretch marks does not always work and the ring falls of so choose a new position for putting the ring back on.Solution 2 THIS WILL VOID YOUR WARRANTY. If you proceed with this step and your mixer is under warranty you will void the remaining time on your warranty and you will be doing a basic tear down of your mixer. So first you need to order two parts, a gasket and some food safe grease. do a search for kitchenaid grease and kitchenaid gasket and you will find both at several sites including Amazon, so check pricing and shipping as both vary widely between sites. The next thing to do is go to kitchenaid.com and download a parts list for your mixer by clicking on the support tab and then click on download manuals and user guides. This will give you a working diagram of your mixer so that you can follow along with your work. The next thing to do is go out on the internet and search for a video that is out there that will walk you through it step by step. Change grease in kitchenaid mixer will take you there. To do a write up step by step would take a long time and a lot of space. It is basically eleven separate steps of dissassembly to get to the gear case grease then you have to clean out the old and re-pack with new grease and put it all back together. during the process you can knock your mixer out of "Speed" and then you have to re- tune the mixer speed. again, not hard but another step to do and there is a video on the internet for that too. You can check with Kitchenaid Customer Service and they will put you on to the nearest Factory authorized sevice center, If you are close you can drop it off if it is far away you will have to ship. the mixer weighs 25-30 pounds and will cost $25-30 dollars to ship. they will get return shipping. the cost of the re-pack also varies by state and location. In Orlando Florida it costs $110.00 to have it done plus shipping. In Miami if you haggle you can get it for $90.00 and if you don't have to ship at all it will be less. the job is not hard but it will require your time (2 Hours for the novice) and lots of patience and a work area that you don't mind getting dirty. DO NOT do this on your wife's kitchen table she WILL shoot you when the grease gets all over the place. good luck.

What's the full name of the mixer

In my case the lock was not engaging fully because the internal mechanism was bent too short. I'm not sure if this happened over time or if it is just a manufacturing defect. If your mixer still has some up-and-down play to it when the lock is engaged, then you might have the same problem as meTo fix it, search this site and others for instructions on how to remove the motor cover. I found this video useful: http://www.youtube.com/watch?v=VeCiivPt7hkWith the cover removed you have access to the locking mechanism. In my case, the latch is connected to the locking lever via a bent S-hook. The hook was just slightly too short which kept the latch from engaging completely. If you remove the two screws holding the hook in place and that allows the lock to close completely, then you have the same problem as me. (You'll feel the difference immediately. When fully locked, there is practically no wobble in the mixer head.)I lengthened the hook by placing it against a flat surface and hammering the bend out a bit.

Reg, are you looking for these parts? We have a full schematic on our website which might be of some help here. If we don't have it readily available on our website send us an email and we can get it for you.

Hi,Please confirm the full model number and download the manual from the list on the link below.Click on selection to download.shared.whirlpoolcorp.com/product_literature/search_results.jsp?searchTerm=KSM90&siteCd=KAD&userType=ConsumerHope this helps.Thanks.

Hi, BLSMLK1, Sorry to hear about your KA mixer. It should never ‘bite’ the hand that feeds it, but maybe until you get your speed selector switch fixed or replaced, unplug prior to switching any mixing blades, whisker or dough hook. Power machines can break bones, or worse... From the symptoms you describe, it seems to me that the selector lever attachment screw has loosened, and possibly the speed detents have been damaged so they don’t engage the selector lever and the spring will win every time.
The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KSM90P, and select one of the files listed under Parts List (check to see it this matches your mixer model). Turn to pages 6 & 7, titled “Motor And Control Parts”, which provides an exploded view for the disassembly and reassembly of your mixer’s electrical components, along with all the parts. Locate Illus Nos. 1, 2, 3, 4, which are Pivot screw, Spring washer, Switch lever and stud, and Control plate spring respectively. Disassemble your mixer to the point of accessing your speed selector assembly, and inspect the pivot screw to see if it hasn’t worked itself loose over time. That’s the simplest thing to fix. If loose, tighten. Inspect the rest of the assembly to determine if something else hasn’t broken or gotten out of alignment. If something has broken, you can order replacement parts and install them yourself.
As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part can vary widely between vendors, so do your comparison shopping.
While your mixer is apart it would be ideal to check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.

• http://www.artisanbreadbaking.com/discussions/kitchen-aid.htm
• http://www.neilcrockett.com/mixer.htm
• http://www.foodonthefood.com/food_on_the_food/2009/04/how-to-repair-a-kitchenaid-mixer-yourself.html

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has been helpful, please rate it, thanks! – hslincoln

Hi, This is not normally a difficult question. Normally the answer would be - Yes no problem. I have taken every kind of appliance overseas. But this particular model has an electronic speed control and finding out the exact details of the electronic clocking is a problem. My best guess is that it will work just fine but at a slightly slower speed like any other 60Hz appliance. Oh and by the way you're gonna need a pretty big transformer this thing pulls 325 watts so you should go to at least a 400 watt transformer for doughs and heavy batter. The thing you could do to find other folks experience is to go to the kitchenaid forum or military wifes forum online and ask if anybody has taken one of these overseas. Good Luck!