20 Most Recent Lutron Diva Dv-600P Light Control By Questions & Answers


To the two black wires in the box

Lutron Diva... | Answered on Sep 02, 2016


The best thing you can do is call Lutron's tech support at 1-800-523-9466. They're available 24/7 and get probably point you in a better direction than being able to diagnose / troubleshoot over e-mail / this forum. Generally speaking, I don't think they will replace your plastics. It is possible for it to get worn over time - but that could be the plastic, or it could be the buttons within the unit. Either way, like I said, they probably won't recommend anything to repair the unit, but you can request that they replce it - especially if its only been in use for 3-5 years.

Lutron Diva... | Answered on Jun 03, 2011


Your best solution is to call the company's tech support number at 1-800-523-9466. Depending upon the details they may be willing to replace it for you.

Lutron Diva... | Answered on Jan 19, 2011


I would call their tech support center for clarification, because what you descirbe doesn't immediately make sense. The only light that a Diva has should be a yellow glow through the back of the plastic. If you're talking about a green light, then maybe you mean a Maestro, but there's no yellow light on a Maestro... it's making me think you may have a different manufacturer.

Regardless, call tech support to figure it out. They're at 1-800-523-9466 and available 24/7.

Lutron Diva... | Answered on Dec 17, 2010


Sometimes a hellacious lamp blow-out or lighting strike can knock out the dimming element in the device. Call their tech support line at 1-800-523-9466. You may want to suggest that they upgrade you to a 1000-Watt dimmer so that the issue doesn't happen again.

Lutron Diva... | Answered on Dec 10, 2010


You have 'quick connects'
Next to hole where wire goes in, is slot for small screwdriver.
Push screwdriver in real firm while pulling wire.

Lutron Diva... | Answered on Nov 13, 2010


It sounds as if you may have higher wattage bulbs and/or the wrong type of bulb installed in the can fixtures than the recessed cans are rated for.

When the wattage of the bulbs is higher than the rating of the fixture, and/or the wrong bulbs are being used, the recessed can's thermal overload device will shut off the light, to prevent damage and a possible fire situation.

It is unlikely that you've got a faulty dimmer, since you state that not all of the lights go off at once, thus it can be narrowed down to each can and thus the thermal overload being the culprit.

I would suggest you look inside the recessed can light fixture and determine what the maximum wattage bulb you can use, (60, 75, 90 watts, etc.) and use the next lower wattage bulb instead. I also install only Halogen bulbs in recessed cans, (they have a flat lens vs. a rounded bulb lens area like PAR type bulbs). Halogen bulbs are also the most efficient incandesent bulb that provides the whitest light possible and directs more light (and thus heat) downward away from the recessed can.

I avoid using a standard light bulb or PAR type bulbs in any recessed can fixtures as they tend to heat up quite a bit and cause the thermal protection to trip frequently.

As a Master Electrician that has installed literally thousands of recessed fixtures and dimmers, I can say that my customers prefer the Halogen light over standard bulbs and they last longer too.

I hope you find this Very Helpful and best regards!

Lutron Diva... | Answered on Sep 22, 2009


I take it you don't want to just remove the upstairs 3 way switch and wirenut the 3 wires together and put a blank cover plate over the box<?>.

Need to know more info. Does the upstairs box have 3 wires only? If no, then likely you will not be able to abandon the upstairs switch box as it will need to remain as an active junction box. If yes, then it becomes a rather lengthy procedure (textual). I'll sketch it out but need an answer the number of wires in upstairs box.


Comment below so I may assist further.

Lutron... | Answered on Apr 11, 2019


There are a lot of DIVA models and you did not post the model number. There are multple configurations and wiring methods.

Lutron... | Answered on Feb 09, 2019


You might look to see if the outlet is GFI protected. It is possible the GFI (Ground Fault Interrupter) tripped and needs to be reset.
If so, push the red button (reset button) firmly until it stays down (pushed in). If it does not stay closed, replace it.

Also check your light bulb fed by "the switch that does not work", to make sure it did not burn out.
Your switch could be good, but the bulb bad.

If your light switch is not on a GFI circuit and both Lutron switches are fed by one breaker, get a volt-ohm meter, set it to the volts in a voltage range to read house hold voltage (around 121 volts), and check to see that both switches are receiving 121 volts. Usually you measure with the black probe touching a white (neutral) wire, while the black wire is usually the wire that is in series with the lamp. A black wire may come into the switch and leave as a black wire going to the bulb. If you do not have full voltage reaching your switch, you may have a wiring problem where a wire is no longer making good contact. If you are not sure about how to test with a volt meter, search on your tube for further explanations on how to test to see if a light switch is good.

Lutron... | Answered on Dec 31, 2018


Not sure if you can just splice the extra wires together. The ballast information is what matters converting to just on-off, not the finger switchswitch

Lutron... | Answered on Dec 01, 2018


Let's start at the beginning please. You have a source cable fed into an overhead outlet box or to a switch outlet box on the wall? This is critical because it tells me what kind of arrangement you actually have.

If the source is in the ceiling, then you are using switch loops and the wiring gets tricky because you have to "re-task" the Neutral (White) wire (Assuming you are here in the U.S.A.) that goes to the switch because it will become the feed to the wall switch.

However, is the feed is at the switch, then it is much simpler. Please let me know what you have in the form of wiring.

Also as an FYI, if you are using special switches, you may have to have equipment grounding conductor present at the switch. The electrical code no longer allows the use of a Neutral (White) conductor as a grounding conductor.

Lutron... | Answered on Nov 27, 2017


You could do that but it would not be up to the electrical code requirements. Take the old one out and remove the wire nuts and put the new one in. There should be a ground wire stuffed in the box somewhere. Unless the house is really old. You connect the ground wire to the bare ones in the box.

Lutron... | Answered on Nov 21, 2016


Led? Normal.

Lutron... | Answered on Sep 02, 2016

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