Rival 3755 5.5-Quart - Answered Questions & Fixed issues

Water Filters Lawn Garden Appliance Parts

I have replaced mine by going to Goodwill! $4

Hi - I have the insert (dark green with clear lid) in perfect condition but my crockpot itself is unfixable. If you need the crock let me know

I believe the design of the handle on the SCE502 is poor and will fail over time. The nut in ours fell out of the handle, and we were holding the black plastic handle while the glass lid was falling to the floor. Ours failed this weekend, and luckily, when the lid fell, it did not break. After looking over the lid and the black handle, I purchased a 1/4-28 screw and a 1/4-28 nut (original was corroded). I drilled a hole completely through the handle and now the black handle is securely attached to the glass lid with a stainless steel screw and nut..

Hi there, it is always difficult to find replacement parts for crock pots, since there are so many different designs. However, I have found them in places like GOODWILL, and SALVATION ARMY stores. Also, sometimes regular pot lids will work as well. I would also look on eBay and Etsy and other online auctions. I looked on sites for crock pot replacement lids and them seem to not have yours. But don't give up....You are right, why give up on a working appliance. Measure the dimensions of the liner and see if you can find a regular pot lid....it doesn't have to be made of glass. Happy hunting!

You should call Jardin, the parent company of Rival. Their customer service number is 01753 251 858.

Rival parts are sold through www.crock-pot.com. They don't show any parts available for this model, but there's a toll-free number listed you can call. They may be able to suggest an alternate part or make some other suggestions. Good luck, and thanks for using Fixya.

Hi. The heating element is located on the in side / sides of your **** pot base in a circular element. That is normal.

for what they get at a repair versus a replacement you better start looking, it will cost you more just to get an estimate than a new unit will cost

Do you still need the insert for crock pot? I have one. It does cost a lot to ship because it's so heavy, also depending on where you live. [email protected]

feet maybe, I am sure there is more than one scre in the bottom, see if any are missing

The heating element of my 5.5 Qt Crock Pot (Model 3755) burned out yesterday, so I now have a LID For SALE. This particular model was one of the better ones I have used over the last 30 years and it's a shame to lose it in a puff of smoke. I had the unit for five or six years and got my money's worth out of it. (That's good, because the Rival company's customer service and repair departments ****). If you are interested, contact me at [email protected].

the crock holds heat even after being turned off...so your food was still cooking for the 30 min it was off!

rival should be able to sell you that ...try getting their number and call customer service

Visit the link below. This is your only reliable source to find out a parts dealer where you can replace parts and have service for your slow cooker.

Rival Contact for spare parts information:
http://www.rivalproducts.com/aboutus.aspx?navId=2
Rival Home Page:
http://www.rivalproducts.com/index.aspx


Direct Contact To Rival:
Rival
c/o JCS/THG, LLC
13120 Jurupa Avenue
Fontana, CA 92337

Telephone: 1-800-323-9519

Jerry G.

I have had the same problem. Spoke to rival customer service and they no longer sell replacement lids for model number SCE502. I've read to take the screw from the knob to a hardware store and then find a knob which will fit it.
Someone else suggested that if the knob is mostly intact, ask hardware store for araldite glue

I found the site www.crock-pot.com has all the replacements for Rival. the 800# is 1-800-323-9519

This is about the only place I know of...

http://www.mar-beck.com/crock_parts_rival.html

Various styles available in the link from, Walmart, Amazon and eBay.. https://www.google.com/search?q=control+knob+replacement+for+rival+crockpot ..

Question edited for clarity, and toss in some CAPS. All LCD displays have a small capacitor on the back of the board which regulates the display voltage. It just needs replacing, but getting to it could be fun. https://www.google.com/search?q=rival+smart+recipe+crock+displa+dim ..