20 Most Recent Rowenta Perfect Iron Questions & Answers

I have purchased two Rowenta irons. Both have the problem with water leakage. The entire iron looses all of it's water....both in the stand up position and the sitting down position. This happened after a couple of months for both items. I contacted Rowenta and they never responded. I will never purchase another item from them. Obviously, the irons must be defective. I'm going to contact consumer affairs.

Hi,

Attached below is the Rowenta website to obtain PDF copies of the manuals. If the hyperlink does not work, cut and paste it into your browser's address line. There are also links to download Adobe Acrobat Reader to allow you to view and print the documents if you do not have this program. Please advise if you find this helpful...
http://www.rowenta.com/rowenta/frame.aspx?page=http://www.rowenta.com/rowenta/consumer_care/use_n_care/downloadInstructions.aspx?RblCategory=Download

there is an iron sole plate cleaner on the market the stain is electrolysis from using other that de-ionized or distilled water

Yes, it is ALWAYS best to use distilled water in any iron, no matter what a specific manufacturer may, or may not, say. The reason is simple: There's nothing in distilled water to contaminate your iron, and as a result, you will not have stained clothes. If your iron is already dirty from using tap water... clean with mixture of vinegar and water by pouring mixture into iron, bring to full temp for a few mins, flush through steam vents, and rinse with distilled water. You may need to invert your iron to purge the water from tank as well. Repeat as many times as needed until perfectly clean. Once clean, NEVER use any other type of water in you iron. Period. Always use distilled water. Hope this helps...

Absolutely! As long as you kept your receipt and are still within the warranty period, by all means take it back.

Here's a solution . . . Do NOT buy ROWENTA! I've had 3 Rowenta irons. All of them have eventually began to dump water out of the base. . . heck, the Titanic didn't leak as much as a Rowenta iron!