20 Most Recent Swiss Army Wenger Swiss Army Officer's LS Chronograph - Black Face Questions & Answers

mcdevito75 here, If the crystal is Glass a replacement crystal may be your only choice, If Plastic It may be saved. Check with the watch repair service directory, right here on fixya. Bottom of this page, click on repair service directory then watches.

If the hands are binding the movement needs to be removed from the case and the hands set right. i.e. parrallel and not binding.

I am thinking you are talking about a Wenger watch, so question edited from 'Wegnar' and the word 'watch' added. Question moved from Cellphones category to Wenger Swiss Military Watch.. Are you a Watchmaker or a Jeweler? Have a read. My guess is wrong battery, wrong voltage, dead battery or reverse polarity, or bad connection. https://www.fixya.com/support/r27181038-changing_watch_batteries ..

If your watch is brand new, then the best course of action is to return it to where you purchased it. A modern quartz watch (even the really cheap ones) should not lose time at that rate. You paid good money and got a substandard watch - take it back.

These bezels sometimes get clogged with dust and dirt, it will need to be removed and cleaned, there is a small spring underneath so care must be taken so it is not lost while removing the bezel

Take it to a jeweller. this is a good watch you may not want experiment on.