20 Most Recent Canon PowerShot G10 Digital Camera - Page 3 Questions & Answers

Causes of a Lens Error: There are a number of ways with which a lens error can be caused. Particulates might have managed to get into the mechanical bits that allow the lens to retract, a purely physical interference with the lens mechanism. If the camera was dropped, especially while the lens was extended, there's a pretty good chance something might have been knocked loose, such as the guide pins upon which the lens withdraws and retracts.

How to Repair a Lens Error: As scary as a lens error might seem, there are some easy fixes. Before trying any of them out, however, first take a good long look at your camera warranty and maybe have a chat with the company. If the lens error will be covered under the terms of the warranty, go for it. Even some of the simple fixes mentioned below might void the camera warranty. Frankly, however, it's unlikely that a lens error will qualify for the warranty.

Try just some basic things first-just to make sure it's actually the lens that's broken. Replace the batteries with fresh ones. Failing that, replace the memory card.

Additional details could find in this article link: fixing-lens-error-on-digital-camera.html

Keep us updated.

Yes. If you want to do the replacement yourself, you can order the part here.

Yes. If you want to do the replacement yourself, you can order the part here.

Look at your memory card. SD cards have a slide switch along one edge. The position farthest from the contacts locks the card, protecting it from writes. The position nearest the contacts unlocks the card.

Go back to the place that fixed the lens. If they can't help, try this site: www.camerasandparts.com They only service the Canon Powershots and they are wonderful for service on these cameras. The best part is they keep it affordable being about half of what many of the other shops charge. This place really knows their stuff on the Powershots. Try the place that did the work, if you don't get anywhere then try the site I gave you. They are amazing if you need help with one of these cameras. That camera should be focusing perfectly, the G10's take incredible pictures.

Looking down at the top of the camera, check the left knob. This is the exposure compensation dial. Adjust it to "0". If set one way or the other, it will make pictures darker or lighter. This comes in handy when the image has a lot of dark or bright areas - moving this dial will allow you to make the bright areas darker or the dark areas lighter when you camera's light meter is setting the exposure in a way you do not want.If still having trouble, make sure the right knob (Mode) is not set to M or Manual. Switch it to Program or Auto and try taking a picture again. You might even want to set the outer knob (ISO) to AUTO as well to reduce the chances of an incorrect setting. If it now works as expected, but you want to shoot in M, you will need to learn how to use the meter to select the correct combination of aperture (f stop), shutter speed and ISO to obtain the desired results. Oh, experiment with the exposure compensation knob when you have a chance, learn how it can help correct overly dark / bright scenes. Good luck!

Has it always been this slow? Are your batteries fresh and charged?

Mine does the same, guessing it's planned obsolescence.

It depends. I think you'd better contect Cannon service center for help first.electronics wholesale

Move the slide switch on the side of the card.

You can download the user manual and more here.

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous interiors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particles that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Having gone over two months without a response to my query, I assume my suggestion to use a card reader solved the problem.

Hi,

Checkout this tip about digital camera error messages


Lens Errorfix for Digital Camera

heatman101

I'm pretty confident that there is no option for that. You must store the pics to the card and then upload to the PC.

Hi Meredith,

If the camera was subjected to rough handling by either you or one of the other passengers sharing the same carry on space or if exposed to extreme temperatures (checked baggage compartment in a plane), the camera may have sustained some damage. Physical damage won't go away, but thermal damage just might.

Once the camera started to warm up, condensation formed on all surfaces - inside and out. Remove the battery and allow the camera to warm up completely at room temperature or near a room heater with the camera wrapped in a cloth and placed in a bowl of uncooked rice. The rice is very dry and attracts the moisture quickly. Be sure to have a bed of rice under, beside and on top of the camera to wick away the moisture completely. A 24 hour (or more if possible) should be long enough to remove all the moisture.

Pop the battery back in & power up. Hopefully, you'll be back in business.

If after drying it still has some issues, the camera may require internal cleaning or even repair. I hope this solves the problem for you & good luck! Please rate my reply - thanks.