LeapFrog Leappad Plus Writing "deface" Questions

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...what to replace screen Cannot replace screen. Contact leap frog through the warranty. They have you deface the bad one and send a pic of it, then they mail you a brand new ...

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they will offer you 15% off, i have no money to even buy that much so i demanded a refund, i had to deface my old one and send a pic, i am waiting for the new one! 

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