Williams-Sonoma Nespresso U Espresso Maker with Aeroccino Plus Automatic Milk Frother, "automatic start doesn 39 work" Questions

...doesn't release automatically. All three lights are flashing and I have to move the sliding part above the pod to release the pod or it just keeps going and going. The machine has started the ...

...start it (if it is stuck) is with a flat screen driver on the right side of the motor and push the sprocket towards the front. Once it starts you can either pull the belt from the other side or push ...