LeapFrog Leappad Explorer Learning Tablet Camera 4 Apps - Green "tablets screen repairs" Questions

my son's leappad turns on but stays on the leappad start up screen. I have tried new batteries, no luck. After some research I found that you can repair or reset it on the leappad connect. Howe my

leap pad explorer stuck on startup screen When we try to turn the toy on it just gets stuck at the screen that says Leapfrog. It's on an a/c adapter so it's not a battery issue. We ...