To solve the problem, please see the following:
Check that the printer is online using the following steps:
VERIFY THE BROTHER MACHINE IS POWERD ON AND THERE ARE NO ERRORS
CHECK THE PRINTER STATUS
NOTE : These steps or screens may differ depending on the operating system.
Click Start => Printers and Faxes
For Windows Vista® Users:
Click Start => Control Panel => Hardware and Sound => Printers
For Windows® 7 Users:
Click Start => Devices and Printers
Right click on the icon for your Brother machine and choose Use Printer Online.
For Windows® 7 Users:
Double click on the icon for your Brother machine => See what's printing => Printer => Use Printer Offline (Take the checkmark off.)
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