New Generac Generator--Battery Goes Dead

Question edited for a lot more clarity. Model and KVA helps.
Question moved from Televisions to Generac Guardian category.

Information to troubleshoot in the link and video.

https://www.google.com/search?q=generac+guardian+standby+generator+switch+off+led+flashing+red

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The charger might be bad and you should get a new charger

Your battery is dead..If the controller has a visible display your battery charger is most likely OK. Just put in a new Group 26R battery and set the time etc.

yes
but battery charge voltage has to be 14.5-14.8 volts to charge a battery
batteries are known to be 12 volts but in fact at 2.2 volts a cell they are 13.2 volts capacity so 13 volts will not charge a battery

The battery could be bad. Try to measure the battery voltage when you try to start. If the battery is bad then the voltage will drop quite low when the battery is loaded with trying to start the set. If you can borrow a similar battery you could just try with it.

WAS A 110 VOLT CIRCUIT RAN TO IT FROM THE NORMAL UTILITY POWER OF HOME OR BUILDING IT FEEDS?
NORMALLY THIS IS DONE IN A SEPERATE CONDUIT FOR CONTROL WIRES.AND THE FEEDERS ARE IN ANOTHER CONDUIT.
WITH A DIGITAL TEST METER,CHECK FOR 120 VOLTS AT THE BATTERY CHARGER IN THE GENERATOR CABINET.USUALLY THERE IS A RECEPTICAL TO PLUG THE CHARGER INTO.
IF VOLTAGE IS PRESENT AT THE BATTERY CHARGER AND INDICATOR LIGHTS ARE ON, CHANGE METER TO DC AND CHECK FOR 13.8 VOLTS OUTPUT FROM THE BATTERY CHARGER.IF YOU HAVE OUTPUT VOLTAGE TO THE BATTERY,AND IT IS DEAD,CHANGE THE BATTERY..

HOPE THIS HELPS YOU,BEST OF LUCK.....

Your generator is equipped with a battery trickle
charger that is active when your unit is set up for
automatic operation. The trickle charger is
designed to help extend the life of your battery by
maintaining the battery when the unit is
not running.
you will need to review which circuit bord controls this and have that board replaced or serviced some of these gen heads have this built in and it will be the rectifier in the gen it self it will be a black 1x1x3/8 inch with a mounting hole in the center and 4 lug post for the wires replace this and your issue should be solved but consult your dealer for witch unit you have as to a control board external or the built in rectifier hope this helps.

Battery charger should be putting out between 12.5 to 14.5 VDC...Battery blowing up is typical in that generator because it is on a constant trickle charge and the battery will go dry faster than normal. Make sure you check battery level every 6 months and replace every 2 years.

Sounds like the electritian wired something wrong. Control wiring for that generator should be:
N1 and N2 = 240 vac utility input
Wire 0 = ground
Wire 194 (15B) = + battery
wire 23 = transfer signal

The problem is that the printed circuit board inside the generator draws a little current from the battery even when the generator is not running. Over the course of a few days this can make the battery weak enough to be unable to get recharged by the built in running charger which results in not enough power to run the electronic governor on the generator. Usually the spark plugs will work even with a fairly low battery.

Most of the Generac generators come with a built in trickle charger that runs off of the transfer switch load terminals. If your built in charger isn't doing the job it's either broken or you have the wrong sort of battery installed in the generator.

Regards,
Carl