If the washer makes a noise from the front bottom center, when not agitating and not spinning, the motor/gearbox coupling has broken.
closed
open
It is designed to break, if the load gets enough that the motor may be damaged and is simple (enough) to replace
whirlpoool 285753, parts common to whirlpool roper ge kenmore and about a dozen other brands.
dissassembly instructions vary slightly between models but close enough, some have 2 clips some 3
- remove trims from ends of control panel
- remove screws under trims
- raise control panel and flip it over backwards
(note: do not dislodge air tube from level selector)
- remove brass retainer clips at rear corners
(note: position for reinstall)
- remove lid switch connector
- remove lid and body
the motor and gearbox are now exposed
- undo bolt(s) holding spring clips to pump,
- remove spring clips holding pump to motor(note position for reinstall)
- unto bolt(s) holding spring clips to motor
- remove spring clips holding motor to gearbox
(note position for reinstall)
- there will be a plastic 3 legged 'spider' on the gearbox, and one on the motor, and a rubber ring with 6 holes that match the positions of the legs
- remove the ring and spiders
- take the ring and spiders to the local parts guy and get replacement,
(Note the local parts guy will have the replacement, it is common to ge, whirlpool, roper, kenmore, new maytag, frigidaire and many others.)
- use a piece of dowel, to hammer the center of the spider to the input shaft of the gearbox and the motor shaft,
(note dont hit the legs they break.)
(note: new spiders have metal center hubs, this is a common failure and the replacements have been strengthened)
- turn gearbox shaft 1 leg up 2 legs down
- turn motor shaft 2 legs up 1 leg down
- insert new rubber ring over gearbox spider
- insert motor into rubber ring
reinstall springclips
pump
pump springclips
body
control panel
in reverse order to above
gearbox coupling ~$17.00
time ~25 minutes, but I do 3-4/month
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