That model is an absolute nightmare. There is now only one authorised distributor in the UK called Local Mobility UK. There is no competition for prices / service or customer care so they can basically charge what they want. Notwithstanding the fact that the scooter itself is super expensive for what you get anyway. Unstable when turning, uncomfortable seat ( the list is endless) and all at a stomach churning £1895 without any extras.
Good Luck
David
Contact the manufacturer through their Website.
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