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there is a shape on the side of the key that fits in the bottom part. If you line up the bump with the slot the right way, and turn it, the shutter will open
If you have the key, you must have notice the square cog right behind the key on the plastic part. Put that into the hexagon in the key panel and twist in the direction marked to open and bingo.... Its open!! (NB. The plastic cog behind the key contains a miniature magnet behind inside the casing that pulls the small unlock lever behind the key panel).
most keys for that type of scooter are the same, (not like a house or car key) call Pride 1-800-800-8586 for replacement or any Pride dealer can help you. Also, a paper clip can jump the ignition by placing it in their to get you around temp.
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