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Posted on Apr 15, 2013
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Cannot get rid of the lock symbol and it won't start even b4 the symbol appeared?

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Claude

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  • Expert 54 Answers
  • Posted on Apr 15, 2013
Claude
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This sounds like a faulty door lock switch or a faulty main electronic logic board.When the door lock switch is faulty or opened it pauses the main board to allow the machine to stop working without switching off completely so that you don't lose the cycle when opening the door during a wash.But there should be a button to push to release the door lock when starting up the machine.if that doesen't work then there is a breakdown of communication from the door lock switch to the main logic board and visa versa if the board is faulty.If your machine is more than five years old then those two problems are the most common in those machines. Have a technician check it out.

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  • Master 960 Answers
  • Posted on Apr 15, 2013
ZappaNut
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The Key symbol means the lock has been activated some how.

Here`s how to deactivate it...

1) Press the "menu" button until you see "CHILD LOCK :ON" appear in the display. ( if nothing is pressed within 10 sec.following this the menu will close and it will default to program in the display )

2) Once you see what I just mentioned in the display press the "select" button until "CHILD LOCK :OFF" appears in the display.

3) Finally by pressing the "start/pause" button the key symbol should disappear confirming you have successfully exited the child lock program.

Let me know if this was helpful to you or not, if so please take a second and rate it accordingly.

Thank you for visiting "fixya" for your washer solution inquiry and good luck going forward.

Regards,

Macmarkus :)
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-Jonathan MacInnis
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