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If the bolts are from the blend door assembly, the blend door actuator could easily dislodge and jam. You will need to get in behind the dash and inspect the door actuator function. The actuator is new and shouldn't have failed already, so you might be able to salvage it and regain proper operation.
Right side or left ? Electronic Automatic Temperature Control or manual ? Temperature or mode door ?
Temperature Blend Door Actuator - LH
Removal and Installation NOTE: It is not required to install the new LH temperature blend door linkage parts included in the LH temperature blend door actuator service part kit if only the temperature blend door actuator requires replacement and the linkage parts are not broken or binding. LH temperature blend door actuator and linkage
Remove the 2 lower steering column opening cover bolts.
Detach the lower steering column opening cover.
Disconnect the in-vehicle temperature sensor aspirator hose and electrical connector.
Position the instrument panel wire harness away from the LH temperature blend door actuator.
Remove the 3 LH temperature blend door actuator screws.
Disconnect the LH temperature blend door actuator electrical connector.
Remove the LH temperature blend door actuator.
Manually operate, and inspect the LH temperature blend door linkage for incorrect placement, binding or damage.
Temperature Blend Door Actuator - RH, Dual-Zone EATC
Removal and Installation NOTE: It is not required to install the new RH temperature blend door linkage parts included in the RH temperature blend door actuator service part kit if only the temperature blend door actuator requires replacement and the linkage parts are not broken or binding. RH temperature blend door actuator and linkage
Disconnect the glove compartment damper from the glove compartment.
Remove the glove compartment.
Remove the RH lower instrument panel insulator.
Remove the RH lower floor console trim panel.
Remove the 3 RH temperature blend door actuator screws.
Disconnect the RH temperature blend door actuator electrical connector.
Remove the RH temperature blend door actuator.
Manually operate, and inspect the RH temperature blend door linkage for incorrect placement, binding or damage.
Mode Door Actuator - Defrost/Panel/Floor Door
Removal and Installation NOTE: The defrost/panel/floor mode door actuator can be accessed from below the driver side of the instrument panel. NOTE: It is not required to install the new defrost/panel/floor mode door linkage parts included in the defrost/panel/floor mode door actuator service part kit if only the mode door actuator requires replacement and the linkage parts are not broken or binding. Mode door actuator and linkage
Remove the 3 defrost/panel/floor mode door actuator screws.
Disconnect the defrost/panel/floor mode door actuator electrical connector.
Remove the defrost/panel/floor mode door actuator.
Manually operate, and inspect the defrost/panel/floor mode door linkage for incorrect placement or damage.
Mode door actuator linkage only
Remove the mode door linkage.
Depress the tab and remove the panel door lever.
Remove the floor/defrost door intermediate lever screw and floor/defrost door intermediate lever.
Pull straight outward to remove the floor/defrost door lever.
Mode door actuator and linkage
NOTE: When installing the mode door actuator, make sure that the panel door lever and floor/defrost intermediate lever are correctly aligned with the mode door actuator cam.
To install, reverse the removal procedure.
it depends on what model and what options your Journey is equipped with. if it has a dual zone control climate control, it sounds like the blending actuators are not aligning properly or the blend doors are not adjusting to cooperate with the main climate control system. the temp. of the vehicle is controlled by Blend doors in the h/vac system that is thereby controlled by the body control module of the vehicle. the module is a computer that controls all functions within the body of the vehicle. the module should have problem codes that should isolate the area that needs attention.
the body module controls the blend doors in the h/vac system, the doors that open and close in the vents by the heater core that controls the temperature that is ultimately expelled the correct temperature that comes out of the vents. if the settings on both the drivers and passengers control knobs for example are on cold, and one side is hot and one side is cold, then there is a problem at the module level or most likely the blend door is the problem. most likely the actuator ( the motor that runs the blend door and controlled by the module) is not operating properly. your dealer will hook the module up to a diagnostic computer and retrieve the codes ( if any) and isolate which blend door is not working correctly.
usually its just a blend door actuator that needs replacing. to rule out heater core issues, if there is no excessive condensation on the windows and coolant on the carpet, then most like it's a module or blend door issue. if it's a single mode climate control, the same is true but puzzling b/c in that case, both passenger and driver h/vac system is designed to push out a consistent temp for both side without the option of variation on either side. again most likely a blend door issue.
Blend air door may be stuck. I removed a pencil from a heater box before. It had fallen from the dash, down through the defrost vents and jamed the door.
are you sure it is not the temp control on the heater control panel that's bad?
please rate if this solves your issue.
A/C Electronic Blend Door Actuator
The A/C electronic blend door actuator is located on the rear of the A/C evaporator housing assembly.
Its function is to move the A/C air temperature control door on command from the control assembly.
The A/C electronic blend door actuator contains a reversible electric motor and a potentiometer. The potentiometer wiper is connected to the actuator output shaft and moves with the output shaft to indicate the position of the A/C air temperature control door.
A 5 volt signal is applied to the ends of the potentiometer. The voltage available at the wiper indicates the position of the potentiometer. The expressed value of the actuator wiper voltage is sent to the control module and is matched with the wiper voltage of the module potentiometer. The printed circuit board then drives the actuator motor in whichever direction is necessary to make the actuator wiper voltage agree with the control module wiper voltage.
A/C Electronic Blend Door Actuator Removal
Disengage two push pins retaining instrument panel insulator to instrument panel. Disconnect courtesy lamp from instrument panel insulator.
Remove floor console. Refer to Section 01-12 .
Working from under instrument panel, remove two retaining screws and metal cover from A/C evaporator housing.
Remove A/C electronic blend door actuator electrical connector.
Remove three remaining retaining screws from A/C electronic blend door actuator.
Pull the A/C electronic blend door actuator away from the A/C evaporator housing for a distance of approximately 25 mm (1 inch) to disengage it from the A/C air temperature control door.
I would look at the air blend doors first, it sound like they are not working or your control in the dash is not working send a signal to them. they work by changing the air from hot to cold or in between.
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