You need to turn the wheel slightly either left or right until the key turns. That is very common. I know you said the wheels is locked but it will turn slightly one way or the other.
What if that doesnt work?
What if this doesnt work?
First try this if your car has an automatic transmission - If so, try holding your shift lever higher in the PARK position when you try to remove the key. Next Spray powdered graphite into the lock and work the key in and out to distribute the graphite. It may also help to spray the key itself. Also turn the steering wheel while trying the key. Be patient and repeat this process until key turns. I had to give it 5 sprays before it worked and now it works like new. You can get powdered graphite at the hardware store. Get a small bottle (a little goes a long way and it's inexpensive) that has a small tube attatched so as to get the powder into the slot and try to spray toward the top of the slot. Also it won't hurt to give it a spray every 6 months as preventive maintainance. Also you can spray the other locks on your car. I suggest NOT using WD-40 (unless the graphite doesn't loosen the pins), as liquid lubricants will tend to gum up with dust which is probably the reason the ignition is stuck in the first place. And graphite is the choice for lock lubrication. Finally if the ignition lock won't turn (and the steering wheel isn't locked), the problem is either with the key or the lock cylinder. Check your key to be certain it's not bent or otherwise deformed. If it's an original in good condition, the problem is most likely with the lock. If the dealership cannot duplicate the condition, perhaps make this offer to them: Offer to purchase a new key cut from the vehicle's key code (not duplicated off one you already have). If when the problem reoccurs, it happens using both keys, it's a reasonable conclusion that the problem is with the lock itself. Would they be willing to replace your ignition lock cylinder under that circumstance?
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