The eject motor inside the unit is stuck, we see this if the unit is usely used as a one cd only unit then someone disides to install more then one cd it forces the cd changer to move into some uncharted territory, you can try this to reset the motor un-hook the battery for a min or two then hook it back up, make sure you have the unlock code before you do this, if this does not reset the unit then it is time to go to the dealer.....sorry, but the unit is non-serviceable
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