Cynthia I'm having the same exact issue, did you ever find a solution?
Start vehicle. Place in Drive. Move slightly forward on a flat surface. Stop. With foot on brake, place in park. Check to see if button has properly extended. If so, remove key. If not, attempt to slightly rock vehicle back & forth using body weight. Check button extended. If extended, remove key.
Vehicle inginition types vary. For example, key in ingniton would require several methods to attain the starting, locking, or simply allowing to attain functions about components within vehicle. If the vehicle were malfunctioning like with cars that require sufficent battery power to cause an impression, the ignition suddenly appears dead when key is inserted. Once the key is inserted in a vehicle, automatic transmission does not allow to remove from inginition while in a gear other than park. Make sure the vehicle gear is in park firmly to make removing key possible.
Ask at the dealer i think it may only need a new stop light switch but i could be wrong ,how about leaving the car in neutral ,does key come out then as should do but later cars like this it might not work in neutral though
as you will appreciate its very difficult to give a solution without seeing it in a lot of cases as no doubt the fitter just put a pair of pliers on the end and pulled it out then put some oil down the lock .
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I have taken the above car into Audi Today. They have said that it is not an electrical fault, but
either a mechanical defect or obstruction on the lever. I paid £90.00 today
I have the same problem a you do. What did they tell you that the problem was?
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