I have a 2003 Golf TDi in otherwise good condition, but the paint has come off in a big flake at the underside of the front fender (in other words, straight up from the tire). The exposed metal is probably 4 inches long, half inch wide.
Some other VW owners tell me there's a "hidden" warranty, and VW will take care of it... but the local dealership has not treated me well, so I'm wondering how I should approach this to enhance my chances of success. According to the other VW owners, it's a common problem and VW usually replaces the entire two front fenders (!) to fix it. That's a repair I cannot afford, if not covered.
Know the everything before you go in. If you know what the warranty covers, and you are there for that and meet the warranty criteria, it will be a lot harder for them to give you the run-around when you go in.
I looked around a bit, and apparently there is an issue with the TDI front fenders and the paint flaking. Other than that, the warranty is probably like most and only covers corrosion. I'd look/ask around about the problem on your car. There are several online VW/TDI forums that will probably be able to tell you everything you would want to know.
Our firm licensed the patented technology that Ford used for their paint durability analysis of the Ford Excursion. The issue with most Excursions is paint applied below Ford's minimum paint thickness specifications that should not have been released to the market. Conusmers have been active and in 10 states have taken action in Small Claims Court or outside of it and the results have been that Ford has compensated the owners. We have published Ford's lack of compliance about later years Excursion on page 118 in our research publication:
MAKING IT RIGHT Why your Car Payments are lasting longer than your FACTORY PAINT JOB.
Zestar Corporation
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