Your hood is supposed to "pop" open from the latch when you pull on the hood release in the car. You have one of two problems...
1. Everything is working fine except the rubber bumpers under your hood are set too low and not providing the "spring force" necessary for the hood to pop free from the latch. When this happens, you pull the release- it opens the latch momentarily, but since the hood doesn't pop free, you can't go to the front of the car and open it. To check this, have someone else pull and hold the hood release lever in the car while you simultaneously go around front and pull upward on the hood. If this works, adjust your rubber bumpers up a bit to provide better spring force.
2. The cable may be broken. This is less likely, and if the hood release feels right when you pull it, I don't think this is your issue.
Good luck.
Might just be stuck. Have someone pull the release as you FIRMLY pound on the front of the hood in the middle with your fist (NOT A HAMMER ! ! ! !).
If that works and it opens, get some WD40 and spray the latch and cable, lever, etc... and then work the release lever before closing it again. If the cable has broken....... it is very difficult to release without some automotive knowledge. I'm betting it is just stuck...
Good Luck.
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