This just happened with mine today! Have you gotten anything back from anyone? I have no idea why it's not opening. It worked just fine yesterday. Thanks!
I just got mine off. Start prying where the lower, and upper panel come together, and work your way across the top. All of the clips are near the top of the panel, so work from the top instead of the bottom.
Release and raise the rear hatch using either the unlock button on the inside of the driver's door or a keyless remote, locate the hatch release on the inside of the hatch, then depress the hatch pins using a flat-head screwdriver, and remove the hatch panel holding clips with the trim panel remover.
Remove the rear hatch release panel with your hands, detach the release cable C-clip with the flathead screwdriver, then carefully pull the hatch wiring out with your hands.
Remove the rear hatch release with the ratchet and socket.
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