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Door actuator is broken or door pin is broken on the selector door, most likely door pin is broken meaning removing the unit to replace the door inside the heater/ac ducting unit.
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Look for a vacuum line off or something stopping vacuum-operated doors from being able to open and/or close doors in or under the dash, or near the floor.
There is a blend door acuator which moves when u change your settings. Its a electric motor. Down under dash, Will need a mech and a heating and cooling diagram to find where the motor is,
sounds like two problems. the ticking sound is probably a broken blend door stop. the wet floor is probably a bad heater core, both require dash removal.
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