Hello fellow sufferer ........ You have joined an ever growing club of Jaguar owners who cannot connect any phone other than the one that Jaguar will supply - at large cost. There does not seem to be an easy answer ... I took my car to a specialist and he could not get it to pair either so I bit the bullet went to the Jag dealer and ..... he couldn't do it !!!!! I have bought a stand alone blue tooth unit that accepts my phone and my wife's phone and they all log on with no trouble every time I step in the car. I gave up - but you may be more stubborn - good luck with your quest and please post the solution if you are successful
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