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Mercedes-Benz Master
4,383 Answers
- Posted on Oct 19, 2010
Re: Hi guys,
I have a merc E320 ,from2005and when i...
Well, I agree, MB should have been able to resolve the issue. Next items to check are all tire pressures and then the brakes. Typically the tech will want to drive your car before and after an alignment, so this is strange...
The dealer should be made aware that the vehicle has not been repaired, and in fact it is now worse after they repaired the vehicle and that you are not satisfied with the work that was performed on your vehicle, and they should have test-driven the vehicle to make sure that the repairs were done correctly and that the vehicle was properly repaired. That is a safety issue and I do not know where you are but usually if a technician working at a dealer aligned your vehicle, and then the customer came back with the same problem but even worse after it was supposedly just aligned, then that so-called technician would most likely find themselves un-employed or at least seriously re-evaluated and their expertise in question. There might be a damaged or worn out steering or suspension component, or a tire on your vehicle might be damaged or is not equal in size or air pressure to the other tires and is causing the pull to the left, (the air pressure in all of the tires must also be equal for the vehicle to steer correctly, especially the front tires) but that should have also been disclosed to you before any alignment work or repairs were rendered on your vehicle, (because the vehicle can not really be aligned if there are any existing problems with any of the steering and/or the front or rear suspension components) and I do not know any place that would actually perform an alignment on a vehicle that had anything wrong with any of the steering and suspension components or faulty tires. Mercedes has never really had a good reputation for dealing with their customers and I would talk to the manager of the dealership if necessary to try and resolove the issue.
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