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Look at the door's locking mechanism. Is the Latch Gate in the down position? Is the Door Mechanism properly tightened to the door? These are Torx/Hex head bolts. Tighten these if needed.
If the Latch Gate is down:
1. Unlock the door.
2. Lift up/out on the Door Handle as if you were opening the door.
3. Use a screwdriver to lift the Latch Gate so it lifts the Gate up and out of the way.
Alot of these Gates have plastic coverings that sometimes split and stick or cause the door mechanism to jam. Inspect the Door Mechanism for anything that could be causing it to jam. Using a pair of needle nose pliers remove any of this split plastic (if so equipped) pulling as much of it off the Latch Gate.
Use WD40 with the red spraying hose on and stick it as many openings you can and lubricate as much of the Door Mechanism as you can.
Check the operations (plural) of the Door Mechanism, Opening and Closing the Gate using the screw driver to push in the Striker Gate causing the Latch Gate to rotate back down into position. Repeat... checking for the Latch Gate to Release Up (on it's own) when you "open" the door. If it doesn't, then there is either jammed or a return spring is broken.
Have you dented or distorted the Door and / or Door Mechanism in the process of trying to slam the door close? You will have to either bend the the door area back to as close to possible the original shape. Use the other door on the other sides as a guide on this. You may have to replace the Door Mechanism itself, as when they are malfunctioning and are slammed (over and over) it could break the Mechanism itself. If the Mechanism is broke, you will have to remove and replace the entire mechanism.
Let me know if this helped, or if you have additional information of questions. Feel free to conatct me at FixYa.com!
try removing your shocks/struts for the lift gate. once removed, check
to see if they fully extend in and out of the barrel. You may have bent
shocks/struts. Also, check to see there is nothing preventing the
lift-gate from opening such as a bolt or acorns between the spoiler and
the roof...
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