Our 2004 Jeep Grand Cherokee is having a door locking/unlocking problem. The driver door will only lock/unlock with the key from the outside. The other doors can only be opened by the inside pulling the handle or flipping it by hand. The tailgate is not able to be locked. The interior lights are staying on. The power lock button on the driver's door will only lock/and unlock the driver's door when the door is closed. The remote will not work at all.

SOURCE: Jeep Cherokee Limited

As you are turning the tailgate is flexing.
If you adjust the striker to get the tailgate to close tighter, it should fix your problem.

Colin Stickland

• 22516 Answers
• Posted on Dec 19, 2009

SOURCE: door lock on my 2004 jeep grand cherokee will not

new door lock needed

SOURCE: The door locks ( back doors/ tailgate) on my jeep won't unlock

it sounds as if there is a wire or the door lock actuator is bad on the back door as well as the tailgate give these websites a try www.alldatadiy.com and www.autozone.com if all fails stop by your local Jeep dealership in the parts department and they be able to print you off the pictures and diagrams you will need wish you the best of luck Michigan Man.