Push them into a hard surface to re-compress them have a peice of wire handy and this with some muscle on your part help you get the job done
The struts will fit when the hatch is fully opened
if not you received the wrong ones for your application
Firstly, do you have the correct parts? If you do, it is highly likely that the shocks are supposed to be fully extended when the tailgate is fully open. Change one side at a time. Have someone else force the tailgate fully open without crashing the bodywork and put the new one up against the old one to see if it is the correct length and has the right fittings etc.. If it is correct, you need to prop open the tailgate while you remove one shock and replace it with a new one. There are many sizes and strengths of these shocks and lots of "generic" ones that might fit and are still not right. If they are too strong, the tailgate will fly open in an unsafe manner!
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