Hi
Try some wd-40 spray this all around the boot lock and on the underside of the bootlid onto the mechanism, sometimes they stick and just need lubeing up. dont be shy with the wd-40 spray all over and into the lock. then try lock and unlock with the key and with the remote fob keep repeating until it free's off. this most often works and wont cost you anything so worth a go.
It's very common in cold weather, Hope this helps
Regards
Dan
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